Job Description

About the team we are recruiting to

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.


The Communications Team is at the heart of Council work, helping to promote decisions, publicise events and keep everyone informed and up to date.


The team works closely with councillors and senior managers to ensure all areas of the Council's work get the publicity they need to help residents in their daily lives - from bin collections to staging the Godiva Festival and roadworks to fostering and adoption.


It works with local and national media organisations and across a broad range of communications tools to promote the Council's work, including social media, digital and photography, as well as being responsible for areas such as internal marketing and graphic design.


The City Council provides vital services to thousands of residents and needs to make sure they know exactly what's being planned and why. The Communications Team makes sure that happens, as well as keeping staff across the authority informed and able to carry out their roles equipped with the latest knowledge.


What is the job role?

The Digital Web Lead will be responsible for managing and maintaining the content on the Council's website, its subsites and the Council's intranet, as well as championing accessibility for online content across the Council.


The role will also provide strategic support to other council departments and their content authors as well as take a strategic approach and lead the management responsibility for all future development of the Council's web content.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

We're seeking an exceptional digital leader who combines strategic vision with technical expertise. You'll have proven experience managing complex websites in customer-focused environments, with a track record of leading teams to deliver measurable digital outcomes.


The ideal candidate brings deep knowledge of accessibility standards, GDPR compliance, and web technologies including HTML, CSS, PHP, and JavaScript. You'll think strategically and analytically, spotting opportunities to improve user experiences while ensuring rigorous accessibility and security standards.


Your outstanding communication skills enable you to influence stakeholders, negotiate high-value contracts, and train diverse teams. You're naturally innovative, staying ahead of digital trends and bringing fresh approaches to local government.


Most importantly, you're passionate about public service, understanding that behind every website click is a resident seeking essential council services. Whether from local government, private sector agencies, or large organisational web teams, we want to hear from you if you're ready to lead digital transformation.


For more information about this role, contact Nigel Hart, Head of Communications, on 024 7697 1052 or nigel.hart@coventry.gov.uk.

Guaranteed Interview Scheme

- As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.


Interview date: Thursday, 9 October 2025.


About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.



At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.


To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.


If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies


Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.


Our Values are:


Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innovate: We embrace new ways of working to continuously improve. Own and be accountable: We work together to deliver the best services for our residents. * Value and respect: We put diversity and inclusion at the heart of all we do.