Job Description

British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the 'Guardians of the Railway,' putting passenger safety at the heart of what we do. Our values are simple: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.

The Opportunity:

Digital Workplace Engineer (End user Computing)

Grade

: B001

Salary

: Up to 42,389.32: (38,264.81 basic salary per annum with yearly increments based on performance plus a non-contractual/non pensionable Skills for the Information Age supplement of up to 4,124.51 amount awarded either 0%.50% or 100% based on validation of self-assessment).

Contract Type

: Permanent.

Location:

To be based at one of our main hubs (London, Birmingham, Cardiff, Manchester, Leeds or Glasgow) London Allowance of 4,427.65 payable to London based candidates only.

Type of Working Arrangement

: Blended approach of home and office-working is available.

Hours:

This is full-time role (37 hours per week).

BTP's Technology Department is recruiting for Digital Workplace Engineers

. The Digital Workplace team provide advisory consultancy to the organisation that aligns with enterprise and solution architecture principles and enables technology solutions with the objectives of enabling productivity, collaboration, communication, connectivity, mobility and automation. As a forward-facing, development-focused team, Digital Workplace designs and delivers technologies and technical solutions which are then transitioned over to support/service management teams. Digital Workplace consists of three teams, End User Computing, Digital Productivity Platforms and Digital Productivity Solutions. This role will act as an engineering resource, providing technical advice within current and previously acquired technical specialisms to support teams within the department and the business.

Join British Transport Police as a Modern Workplace Engineer (EUC)

Are you ready to shape the future of work in a national police force that protects millions of passengers every day? At British Transport Police (BTP), we're on a mission to empower our officers and staff with secure, intelligent, and modern digital tools, so they can keep the railways of England, Scotland, and Wales safe.

As a Digital Workplace End User Computing Engineer

, you'll be part of a hands-on, forward-thinking team delivering cutting-edge solutions across Microsoft 365, Windows, Android, DEX and beyond. You'll help shape the end user experience, from device type and configuration to cloud-first enrolment and automation, while supporting a critical public service.

Essential Skills

Microsoft 365 certifications (MS-900, SC-900, MD-102)[LP1] Strong 3rd line support experience in ITIL led large organisations. Skilled in troubleshooting, automation, process, workflows. Hands-on with Microsoft 365, Intune, MDM, and device compliance. Confident mentoring others and working in agile teams. Experience with user experience tools (e.g. Nexthink[LP2] [H[3] ) and emerging AI in the workplace.

What You'll Do

Provide expert support for Microsoft 365 and endpoint platforms. Manage Windows and Android devices using Intune, Autopilot, and Samsung Knox Suite. Lead on device compliance, security, and software delivery. Shape the end user experience--from device choice to zero-touch provisioning. Deliver projects and improve digital workflows and support models. Use DEX tooling to monitor digital experience and drive proactive IT remediations. Collaborate across Digital Workplace teams and contribute to continuous improvement.

Tech You'll Work With

Microsoft 365 (End User Experience)
Outlook, Word, Excel, PowerPoint, OneDrive, Teams, SharePoint, Power Platform, Entra ID, Teams Rooms, Surface Hubs
Endpoint Management
Microsoft Intune, Autopilot, Samsung Knox Suite (Enterprise Mobility, E-FOTA, Asset Intelligence), TeamViewer, Uniflow Online
Security & Compliance
Microsoft Defender for Endpoint (MDE), Conditional Access, MFA, device compliance, app deployment, configuration policies
Digital Experience & Devices
Nexthink Infinity (DEX), Endpoint Analytics, proactive IT remediations, Windows 10/11 laptops and desktops, Samsung Galaxy Enterprise Android devices

Why BTP?

British Transport Police is a unique, national force with a vital mission to protect and serve. Our Digital Workplace team empowers smarter working, faster responses, and better collaboration through innovative tech. You'll join a diverse, inclusive, and supportive environment where your ideas matter. We invest in your growth with access to the Microsoft Enterprise Skills Initiative and other development opportunities. With flexible working and hubs in London, Birmingham, Cardiff, Manchester, Leeds, and Glasgow, we support your work-life balance. If you're curious, collaborative, and passionate about modern workplace technology, BTP is where you can make a real impact.

How to apply:

Applications will be via an up-to-date CV and an online application form, as part of this application you will be asked to outline how your skills and experience demonstrate your suitability for the role.


Completed applications must be submitted by 11.59pm, 11th August 2025 Interviews will be held on 21st August 2025.


Further information about this vacancy can be found in the attached job description.

Vetting

: Successful applicants will be required to pass Recruitment/Management Vetting (3/5 years minimum UK residency required), including a full background and financial disclosure. For more information and Top Tips, please see attached document.

Medical:

We'll ask for relevant health and medical history details to support employee wellbeing.

References:

We'll ask for references to cover the past 5 years.

What we offer:

28 days annual leave plus bank holidays, increasing to 30 days after 5 years. Family-friendly policies, including up to 26 weeks paid maternity and adoption leave. Bespoke benefits platform and Blue Light Card access. Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles. Interest-free annual rail season ticket loan after 6 months. (Remove if FTC) Access to the Transport Benevolent Fund for health, welfare, and financial support. Development opportunities, including fully funded apprenticeships. Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London. This group personal pension plan is available to all police staff and is a defined contribution scheme. It provides the flexibility to vary your pension contributions from 4.4% to 12% of your salary. For more information, visit the Royal London dedicated pension page or email us at Pension-Queries@btp.police.uk. Note: If you are an existing member of Police Staff in the RPS, your pension will not be affected.

Inclusion & Diversity

:


At BTP, we are committed to fostering an inclusive workplace where everyone feels valued. We believe diversity drives innovation and better decision-making. Our roles are open to everyone, and we encourage applications from underrepresented groups, including Black, Asian, and minority ethnic candidates, women, LGBTQI+ individuals, people with disabilities, and those who are neurodiverse. As part of our commitment we operate a 'Disability Confident Scheme' - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.


For more information on Inclusion or the Disability Confident Scheme, please click the links Inclusion & Diversity Disability Confident Scheme

Join Us:

Grow your career with us. We can't wait to hear from you! See why BTP is right for you and click here for more information. For further information, please contact our Resourcing Team at RecruitmentTeam@btp.police.uk.