Job Description

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Director, AI Product Strategy & Adoption

Requisition Number: 41756
Job Location (Short): Central, HKG
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 10/10/2025
Posting End Date:
:
RESPONSIBILITIES
Ideating, defining and driving the adoption of Gen AI capability to organisational priorities. Identifying use case to use compatibility and H/M/L complexity.

• Provide guidance to business leaders as to how to use Gen AI to address identified process frictions or improve key worker productivity to tangible and measurable value.
• Work with key users to assess solution fit to stated need and define improvement priorities to increase utility, relevance and value.
• Maintain a solutioning mindset to identify technical capability crossover to other use cases and use domain and market expertise to advise on buy versus build approaches so we determine what is best for the business.
• Continually look at the environment to challenge our assumptions around new sources of data, potential AI partners, tools, talent and infrastructure.
• Engage with internal clients to improve delivery of projects.
• Develop effective and trusted relationships with the business.

• Be clear on the CDO-AI enablement team processes, checklists and approach to delivery
• Accuracy in reporting and tracking of business case value
• Accuracy in adoption uptake, user feedback collection and report back to AI product and tech team

Qualifications

• 8+ years of business engagement and solutioning discovery experience
• Track record in business solutioning, problem solving and multi-level stakeholder management.
• Familiarity with the ai landscape: external vendors, model types and use cases
• Work with senior business stakeholders and technology leads to map the transformative vision and signpost this to existing and near term in-house capabilities.
• Partner with business on build versus buy versus blend delivery approaches
• Work to drive ai literacy and develop a solutioning mindset with senior business leads to change how we think about solving business challenges with technology
• Internally consult, problem solve and steer a value based outcomes
• Must be an adept relationship builder and develop trusted and effective relationships with key internal stakeholders
• Experience in driving adoption and take up of new technology through working with users to collect and prioritise feedback for improvement and ensure good fit to function
• Education University Bachelor Degree
• Languages English

Role Specific Technical Competencies

• Business engagement experience
• Stakeholder management and relationship management
• AI and ML solutioning experience
• Client workshop and requirements gathering and feedback loop experience
• Entrepreneurial experience
• Knowledge of AI landscape

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Information at a Glance
Standard Chartered 2025. All rights reserved.
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