Director Client Development

London, ENG, GB, United Kingdom

Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Position Overview

The Client Development team within UK Leasing Advisory has a dynamic, unique and inspiring hiring opportunity; the Client Development team are tasked with growing the revenues of the Occupier-side business of JLL UK Leasing Advisory but also within the ethos of OneJLL which focuses on:



(1) Driving deeper client relationships through continual connections, data insights and marketing and research

(2) Bringing all logical and valuable service offers to clients and prospects, tailored for their specific needs irrespective of which business line the services sit within JLL

(3) Own a revenue target of delivery, growing annually. This (revenue growth) is the primary goal of the team and all efforts will be directed specifically at fulfilling this objective



The strategy to achieve the team's objective is broadly split into two parts:

Identifying additional ways that JLL can add value to our existing client base within Leasing Advisory - or in other words, leveraging relationships together with internal stakeholders



Targeting, contacting and creating/growing a pipeline of new business relationships who may value/need our services



Key Responsibilities:



New Business Development

Identify, prospect, and develop relationships with potential new clients



Build and maintain a robust pipeline of qualified opportunities



Lead proposal development and client presentations



Negotiate contracts and service agreements and internal contracts across JLL group



Collaborate with sector specialists and service line experts to craft comprehensive solutions



Client Relationship Management & Revenue Growth

Manage and nurture relationships with new clients



Identify expansion opportunities within current Leasing Advisory clients



Develop and execute account growth strategies to increase wallet share and client lifetime value



Collaborate with sector specialists and service line experts to craft comprehensive solutions



Attend and network relevant branded and property-related events.



Strategic Planning & Market Intelligence

Develop annual (individual) business plans with revenue targets and growth strategies



Monitor market trends and competitive landscape; use all JLL research and thought leadership tools to the widest degree



Provide market insights to inform service delivery and product development



Participate in industry events, conferences, and networking opportunities



Internal Collaboration

Partner with delivery teams to ensure exceptional client service



Work seamlessly to demonstrate OneJLL behaviour with teammates from Work Dynamics and Integrated Portfolio Services.



Contribute to knowledge sharing and best practice development



Required Qualifications:



Experience

5-10 years of experience in commercial real estate services



Proven track record of client relationship management and business development



Experience managing large, complex client accounts (1M+ in annual revenue preferred)



Demonstrated success in new client acquisition and revenue growth



Skills & Competencies

Strong understanding of Corporate Real Estate market dynamics and service offerings for clients



Excellent communication, presentation, and negotiation skills



Strategic thinking with ability to identify and pursue growth opportunities



Relationship-building expertise with C-suite executives and decision makers



CRM proficiency and data-driven approach to business development



Self-motivated with strong organizational and time management skills



Education & Certifications

University degree required; MBA a plus



Industry certifications; a plus



Ability to travel as needed



Success Metrics

Annual revenue growth from existing clients (target:

15-20%)



New client acquisition and revenue generation



Client retention and satisfaction scores



Pipeline development and conversion rates



Cross-selling success across service lines



Compensation & Benefits

Competitive base salary commensurate with experience



Discretionary Bonus



Comprehensive benefits package



Professional development opportunities



This role offers the opportunity to make a significant impact on JLL UK Leasing Advisory's growth while working with some of the most prominent organisations in commercial real estate.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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Job Detail

  • Job Id
    JD4088561
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned