Job Description

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Today's world requires a new approach to the delivery of legal services. Now more than ever, legal departments and law firms are having to address the challenge of dealing with increasing complexity and demand with the same or fewer resources whilst still maintaining the quality of legal services provided.
Deloitte Legal looks to help clients address this challenge by bringing a differentiated offering that encompasses not just traditional Legal advice, but also our Legal Management Consulting services that look at how our clients can better deliver legal services to their stakeholders.
The Deloitte Legal Management Consulting team works with legal departments and law firms to help them rethink their operating models from a process, people and technology perspective to achieve greater efficiencies and increase the value they deliver back to their stakeholders. Increasingly there is a focus on how Generative Ai is impacting legal service delivery and the productivity and commercial implications on the profession.
Deloitte Legal in the UK is also part of the global Deloitte Legal network, which has over 2,500 lawyers in more than 85 jurisdictions. This makes Deloitte Legal one of the largest legal businesses in the world with a global footprint that exceeds that of any traditional global law firm.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
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1. Strategic Leadership & Client Advisory

• Lead complex transformation projects for law firms and in-house legal departments, focusing on operating model redesign, process optimisation, and technology enablement.
• Advise clients on the strategic adoption of GenAI and digital technologies, helping them understand the opportunities, risks, and practical implications for legal service delivery.
• Develop and deliver best-in-class consultancy services that address efficiency, cost reduction, and value creation in legal operations.

2. GenAI & Digital Transformation Enablement

• Assess the impact of GenAI on legal roles and workflows, identifying areas for automation, augmentation, and upskilling.
• Drive the integration of GenAI into legal processes, such as document review, contract management, legal research, and compliance, ensuring ethical and secure use of AI.
• Champion culture change and adoption, managing employee attitudes and building trust in AI-enabled legal services.

3. Project & Change Management

• Lead multidisciplinary teams across strategy, technology, and legal subject matter experts to deliver transformation projects on time and within budget.
• Oversee change management initiatives, ensuring successful adoption of new operating models, technologies, and ways of working.
• Develop and monitor KPIs and success metrics for transformation initiatives, including GenAI adoption and digital maturity.

4. Client Relationship & Business Development

• Build and maintain senior client relationships, acting as a trusted advisor on legal innovation and transformation.
• Identify and pursue new business opportunities, including GenAI and digital transformation projects, and contribute to go-to-market strategy.
• Represent the firm at industry events and thought leadership forums, sharing insights on the future of legal services and the impact of emerging technologies.

5. People Leadership & Capability Building

• Mentor and develop junior consultants and team members, fostering a culture of innovation, inclusion, and continuous learning.
• Drive internal capability building in GenAI, digital transformation, and legal operations excellence.

Connect to your skills and professional experience
Educational and Professional Qualifications

• Degree or equivalent qualification demonstrating a commitment to personal development.
• Professional certifications such as Prince2, PMI/APM, Prosci, or Lean Six Sigma are advantageous.

Legal and Consulting Expertise

• Deep understanding of the challenges and requirements of in-house legal departments and law firms, especially around efficiency and operational effectiveness.
• Proven experience in shaping and managing complex transformation projects, with a significant focus on legal environments.
• Expertise in methodologies such as spend assessments, strategy reviews, target operating model redesigns, and process reengineering.
• Experience gained either with a major consultancy, or running significant change within law firms or law departments

GenAI and Digital Transformation Skills

• Strong grasp of the opportunities, risks, and practical implications of GenAI and digital technologies for legal service delivery.
• Ability to assess and implement GenAI solutions, including automation, augmentation, and upskilling of legal teams.
• Experience leading or supporting the adoption of GenAI tools (e.g., for document review, contract management, legal research, compliance) and managing the associated change journey.
• Awareness of data governance, privacy, and ethical considerations in AI deployment.

Leadership and Change Management

• Demonstrated ability to lead multidisciplinary teams, including clients, suppliers, and colleagues, often in a matrix or global environment.
• Strong programme and change management skills, including managing project resourcing, budgets, and profitability.
• Experience in mentoring and developing junior staff, fostering a culture of innovation and inclusion.

Client Relationship and Business Development

• Excellent written and verbal communication skills, with the ability to adjust style for different audiences.
• Strong client relationship and stakeholder management skills, with a track record of developing new business opportunities and go-to-market strategies.
• Experience representing the firm at industry events and thought leadership forums.

Technical and Analytical Skills

• High proficiency with MS Office and expertise in data analysis and presentation.
• Ability to analyse complex data sets and present actionable insights to clients.

Personal Attributes

• Flexible, can-do approach and positive mindset.
• Excellent time management and attention to detail, maintaining professional standards under pressure.
• High level of personal accountability, client care, confidentiality, and integrity.

GenAI-Specific Skills and Experience

• Understanding of how GenAI is transforming legal workflows, including automation of routine tasks and the shift towards more strategic work for lawyers.
• Ability to bridge the gap between legal expertise and technology, including working with technologists, data scientists, and prompt engineers.
• Experience in change management and culture change, particularly in building trust and adoption of AI within legal teams.
• Awareness of the evolving legal talent ecosystem, including the need for new roles and skillsets as GenAI adoption scales.

Connect to your business - Deloitte Legal
By connecting legal expertise and technological innovation, we're creating a new future for law. We blend great advisory capabilities with the technology, process and change management skills to move from advice to implementation and managing legal operations. We are delivering to legal buyers the Deloitte promise of practical solutions to real business problems. Join us and experience the future of law, today.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
"At Deloitte I am encouraged to work from home whenever it's convenient. My hours are flexible - if I want to start earlier or later I can, provided I work my weekly hours overall. There are loads of non-work-related initiatives going on that you can become involved in." - Becky, Deloitte Legal
"Our ability to seamlessly integrate legal services into broader solutions offered by Deloitte is a differentiator as compared to traditional law firms. Deloitte also has some impressive proprietary technology which we can use to streamline/improve the delivery of legal services. We are ahead of the competition in this regard, including the other Big Four." - Benjamin, Deloitte Legal
Our hybrid working policy
You'll be based UK Wide with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it's why we're here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So, we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

Skills Required