Job Description

Description

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The Role

Joining a Marine team of 650 globally, this will be a rewarding role leading the servicing development of Willis's Cargo, Commodities and large/complex client base focused cross geography. Working with key stakeholders in London and regionally, you will evolve the current strategy and operation, focusing on high levels of client servicing, growth and retention.



With strategic investment directed toward high-margin specialty areas, and the successful launch of Trade Flow, the focus is on developing large and complex business specifically aimed towards the commodity trading industry, accelerating Willis's growth in this sector. Collaborating closely with fellow senior leaders, you will shape the division's future as a core member of the Executive Team - delivering innovative solutions, expert advice and exceptional service to clients.



Values of Client Focus, Excellence, Integrity, Teamwork and Respect - critical.

The Responsibilities:

Client Portfolio Management and Retention

Establish a strong understanding of our global Marine / Cargo team and capabilities, to maximise client value and deliver the advantages of our proposition

Develop strong relationships with clients, understanding their insurance needs and ensuring that these are fulfilled

Understand changes in client circumstances to ensure that the cover provided continues to match their needs

Where a client's needs cross over into other specialties, liaise with other WTW divisions to ensure a consistent approach and experience

Draw on expertise within specialist technical teams within the BU and across the Group for clients as required

Provide technical, industry and subject matter expertise where required

Identify primary budget holders and decision makers within client organisations, establish and maintain active relationships

Determine appropriate solutions, structure, price and placement strategies that meet clients' needs and deliver profitable business growth



Growth

Ensure we're maximising our value to clients, based on a close understanding of client need and best interest

Develop and drive an active pipeline of prospects, in conjunction with team

Grow existing portfolio by identifying new and new from existing opportunities; actively identify opportunities to work with colleagues across the business to capitalise on account penetration and cross selling opportunities

Actively drive the sales process and business area practice activity in relation to winning and developing profitable new business



Placement Management

Work closely and maintain working relationships with the market

Ensure transparency of agency and other commitments made to carriers and clients

Ensure compliant processing of contracts

Check policies, market presentations and client documentation as appropriate

Design programme and pricing structures to best meet the client's needs based on knowledge of the client, the insurance market and industry sector proposition

Deliver optimisation of revenue from new and existing clients through the use of the full range of appropriate placement channels, facilities and markets for the specific client segment of the business



Operational

Always operate within the business procedures and requirements and within Willis licensing restrictions

Communicate effectively with clients, associates, markets and others where necessary to maximise service delivery level

Qualifications

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The Requirements

Good knowledge and understanding of the Marine insurance markets

Strong communication, negotiation and influencing skills

Strong skills in problem solving, planning and budgeting



Equal Opportunity Employer

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.



At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution.