Job Description

Ref Number

B01-05046

Professional Expertise

IT and Digital

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

See advert text

Contract Type

Permanent

Working Type

Hybrid

Available for Secondment

No

Closing Date

21-May-2025

About us

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UCL is a world leading, global top 10 university. Made up of 11 faculties and additional central professional services teams, we employ 18,000 people to deliver ground-breaking research and exceptional teaching to over 50,000 students.



Information Services Division (ISD) is the primary provider of IT services to UCL. We support and enhance learning, teaching, research and administrative processes by providing information- and technology-related services to over 50,000 staff and students of UCL and associated institutions.



Our ambition is to be the leading IT services group in the Higher Education (HE) sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to drive differentiation in UCL education and research.

About the role

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Our Digital Education provides a wide range of services to UCL students, staff, and learners around the world, spanning platforms and support, learning experience design and content production, digital accessibility, horizon scanning, and digital skills development.



This leadership role drives the department's strategic direction, shaping responsive, scalable, and sustainable digital learning experiences that meet the evolving needs of a world-class institution.



The post holder plays a critical role in advancing integration of learning technologies, data-driven practices, and inclusive design across physical and digital learning spaces, underpinned by strong relationships and effective governance, planning, and resource stewardship. They furthermore identify opportunities for innovation, delivering change which supports educational excellence, fosters high value partnerships, and unlocks potential for UCL.

About you

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To considered for this role candidates will need to have qualifications, experience and knowledge in the following:


Educated to degree standard or equivalent, or having acquired relevant experience. Leader of large and specialist Digital Education teams (>50 staff), and managing and motivating staff to deliver sector-leading services and support. Significant experience of leading large digital transformational projects to deliver new educational platforms, processes and services. Significant experience of working in an Agile product development environment. Experience of managing and prioritising spend within large development budgets. Experience of managing relationships with external suppliers or partners to deliver projects or university services. Experience of leading the development and delivery of high quality digital and online learning across a variety of course, audience, and disciplinary contexts, including degree programmes and short courses. Experience of securing contracts with external organisations, government, or industry partners. Experience of working within a HE or similar education environment.

What we offer

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As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:


Base salary is negotiable 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days) Additional 5 days' annual leave purchase scheme Defined benefit career average revalued earnings pension scheme (CARE) Cycle to work scheme and season ticket loan Immigration loan Relocation scheme for certain posts On-Site nursery On-site gym Enhanced maternity, paternity and adoption pay Employee assistance programme: Staff Support Service Discounted medical insurance

Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are



committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.