Job Description

Job Ref:

MAY1670

Branch:

The Berkeley

Location:

The Berkeley Hotel, London (South West)

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Monday to Friday

Hours per week:

40

Posted date:

18/09/2025

Closing date:

01/11/2025

Be part of a hotel with rich history heritage.



At The Berkeley, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose.

The Berkeley

The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we're still taking style, comfort and service to inspiring new levels. There's nowhere quite like it. And that's the way we love it.



Stunning rooms by the brightest minds in the design world. Intuitive service that always seems one step ahead. From the moment you walk in, the hotel begins to work its magic. With many guests returning year after year, it's a spell that's hard to break.

Who strives here?

Our team never fails to impress. To us, extraordinary service means perfecting the little details and adding exquisite touches in the entire guest journey. You truly care for our guests and your fellow colleagues. You believe in creating a sense of enthusiasm. Your goal is to excel and bring out your best in each and every guest interaction.

The Berkeley Experience

You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role.??We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating.

Main duties and responsibilities

To lead and inspire the managers and staff of the FB operational departments across both The Berkeley and The Emory, achieving and ideally exceeding both hotel objectives and service standards that centre on guest relations, employee relations, costs efficiencies and sales revenue. The Director of Food and Beverage will be the key liaison between the hotel and external stakeholders in the FB operation concerning the above departments.


To co-ordinate and oversee the day-to-day operations/activities of the specified food beverage departments across both hotels in accordance with company food beverage quality standards and the hotel's policies, procedures and objectives.



To assist each department operationally from week to week alerting the Managing Director to areas of need or shortage.



To lead in the generation of ideas to impact positively on revenue and to drive the implementation of these ideas.



To establish and administer short and long-term objectives for the specified food beverage departments and to ensure quality standards are maintained.



To share knowledge and encourage management and staff to develop within the departments.



To co-ordinate the activities of your reporting food beverage departments with the other operating departments of the hotel in order to provide the best possible service to the guests in across food and beverage.



To consistently aim to achieve the food and beverage division objectives as set out by the Hotel Manager.



To interact with individuals outside the hotel including, but not limited to, suppliers, government officials, competitors and other members of the local community.



To be aware of and comply with legal requirements including licensing, health safety, employment and other statutory requirements.



To participate in the generation of ideas to impact positively on level of revenue and to assist in the implementation of these ideas. The aim is to keep The Connaught innovative and ahead of trends in what we offer guests.



Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety.



To be fully converse with hotel, LQA and Forbes standards.



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General Department

To ensure the smooth running of all outlets and ensure that high standards and quality of service are maintained within these areas.



To ensure that revenue and expenses are in line with budgeted guidelines and, in conjunction with the Executive Chef, plan menus for all outlets.



Maintain an active presence in all outlets whilst in operation. From time to time oversee functions ensuring all client requirements are met.



In conjunction with the Executive Chef and Head of Wine, prepare wine lists and ensure good menu planning, taking into account the seasons of the year and the fresh seasonal produce available



Delegate, lead, and supervise outlet managers to ensure that work is completed both efficiently and punctually and to the company standard.



Verify all function sheets on a weekly basis and ensure that daily, weekly and monthly reports are issued accordingly.




Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you:

Financial Stability

Excellent salary package. Family Friendly company policies, including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme.
Salary Sacrifice. Holiday Trading. Retail Discount.

Health and Wellbeing Support

Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers.
Eye test vouchers and contributions towards glasses.
A dedicated team of Mental Health First Aiders 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals. Cycle to Work. Wellbeing Social Champions. Volunteering opportunities.

Recognition and Career Development

Referral Scheme 'Introduce a Star' where you can earn up to 1,500.
Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards.

Memorable experiences

Preferential room rates of 50 per overnight stay for yourself or your family across the Maybourne. Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
50% Food and Beverage discount across the Maybourne.
Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.) Wedding and Baby gifts. Retirement functions.

Terms and conditions apply to all benefits.

Eligibility:

In line with the requirements of the Asylum Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.


The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we're still taking style, comfort and service to inspiring new levels. There's nowhere quite like it. And that's the way we love it.



Stunning rooms by the brightest minds in the design world. Intuitive service that always seems one step ahead. From the moment you walk in, the hotel begins to work its magic. With many guests returning year after year, it's a spell that's hard to break.