Job Description

Director of Sales - Franchise

Job Requirements

Where Oxford's heritage meets exceptional hospitality.

Tucked within the heart of Oxford, The Randolph Hotel, a Graduate by Hilton is a landmark 151-bedroom boutique hotel. As part of the Graduate by Hilton Hotels collection, we celebrate the spirit of university life with design nods to the University of Oxford and the whimsical charm of Lewis Carroll's "Alice's Adventures in Wonderland."


We are now searching for an experienced

Director of Sales & Events

to lead our passionate Sales and Events team and drive commercial success with energy, creativity, and a guest-first mindset.

###

What You'll Do

As Director of Sales & Events, you'll be at the forefront of The Randolph's commercial strategy--leading a dynamic team and ensuring our spaces are buzzing with activity. You'll work closely with our General Manager, Revenue team, and wider sales community to drive occupancy, event revenue, and long-lasting client relationships.

Key Responsibilities Include:

Lead the Sales & Events department, setting clear goals and nurturing a high-performing team. Develop and deliver sales strategies that grow our corporate, leisure, group and M&E business. Build and manage strong relationships with key clients and local partners. Actively target new business and revenue opportunities through various channels including Delphi, Lanyon, Cvent, and the RFP process. Coordinate all aspects of event planning--room setups, AV, F&B, and guest experience. Collaborate on pricing and forecast strategies to optimise demand and profitability. Represent the hotel at trade shows, client events, and internal network initiatives. Ensure all account and sales activity is accurately tracked in CRM platforms such as Delphi.
###

Our REACH People Values

At Graduate Hotels, we live by our REACH values:

Respect

- We celebrate individuality and treat everyone with dignity and care.

Excellence

- We strive to exceed expectations in every interaction.

Accountability

- We take ownership of our work and follow through with integrity.

Cooperation

- We work together to deliver seamless guest experiences.

Honesty

- We communicate openly, clearly and with sincerity.

We're looking for someone who brings these values to life every day--for our guests, our team, and our community.

Work Experience

###

What We're Looking For

Minimum 3 years' experience in a Director-level Sales & Events role in hospitality. Proven leadership in team recruitment, training, and performance management. Knowledge of OnQ, Salesforce, Delphi, and industry-standard platforms (desirable). Excellent communication, negotiation, and presentation skills. Experience with budgeting, forecasting, and analysing business performance. Highly organised, results-driven, and comfortable working in a fast-paced hotel environment. Strong commercial acumen, with the ability to drive revenue through both strategic thinking and hands-on execution.

Benefits

###

Why Join Us?

Competitive salary and performance-related bonus Hilton Go employee stay discounts worldwide Recommend-a-friend scheme Access to 24/7 Employee Assistance Programme Regular recognition and team celebration events Complimentary meals during shifts Be part of a hotel brand that champions creativity, individuality, and local culture

Disclaimer

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.