Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



We are looking for a Director, Solutions Manager, Work Dynamics



About JLL

We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

About the job

The Solution Manager position plays a vital role in crafting relevant, innovative, and industry-leading client solutions in response to Requests for Proposals (RFPs), competitive and off-market account renewals, and acts as a trusted advisor-collaborator to colleagues in sales, proposals, pricing, and accounts. Primarily aligned to EMEA's Technology / Financial Services verticals (as well as supporting other JLL sector verticals when required), the Solution Manager role is viewed as a key differentiator to our ability to compete in an increasingly complex market with more sophisticated buyers and stronger competition.

The Solution Manager also works closely with subject matter experts across JLL's wider Work Dynamics platform including JLL Technologies, workplace experience, sustainability, engineering, workplace operations, and many others, to design and present tailored solutions that demonstrate a deep understanding of client objectives and business strategy.

What this job involves:

Work with Sales leaders to lead and coordinate the development of winning outsourcing solutions for prospective clients

Partner with key Work Dynamics stakeholders (business lines, service lines, account teams, pursuit teams and SMEs) through the bid process to execute on strategic sales opportunities which include but not limited to prospecting, RFI, RFP, presentation and contracting

Coordinate the development of a custom team to build staffing models, detailed savings glide paths, technology offerings and specific outcomes that our clients will use to evaluate JLL within their selection process

Coordinate the development of clear, articulate, and winning value propositions for presentation to our prospective clients.

Assess financial and / or operational risks for JLL, as well as evaluating profitability.

Assist the sales leader in key portions of the contracting process

Coordinate with the regional Solutions Teams to ensure quality of proposed service offering and an ongoing exchange of solutions best practices across the business.

Develop a thorough understanding of JLL's broad capabilities to meet client needs, recognising opportunities to offer the client value adds which solves problem statements or pain points



Every day is different, and in all these activities, we'd encourage you to show your ingenuity. Sound like you? To apply you need to be / have:

A strong operational background in real estate, public sector pursuits or operations and/or experience supporting the Sales/RFP process at a regional level. Ideally, you should understand solution design concepts like gearing ratios and organisational design

A Bachelor's Degree with at least five years' experience in Solution Development, Account Management, Facilities Management and/or Bid Management, preferably within the real estate industry

Strong organisational skills, detail focused, tenacious follow up skills, and ability to drive and attain output from multiple and diverse disciplines and team members

A proven track record of leadership and communication coupled with strong influencing skills - particularly at a senior level

Strong writing skills including the ability to communicate the complete holistic solution in a clear and concise detailed narrative and executive summary

Embrace a high energy level, thriving in a fast-paced environment having a track record of exceptional performance with the ability to manage many competing demands, while coordinating and producing meaningful solutions.

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.



Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...



JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.