Job Description

To provide Occupational Therapy input to a multi-disciplinary client focused discharge team, working across wards within Queen Elizabeth Hospital.

To work alongside the Discharge team leads, the discharge advisors and the MDT on the ward in facilitating safe and speedy discharges of patients presenting with complex issues.

Maintain records which fulfil legal requirements and document such on the electronic database.

To regularly supervise junior members of the team.

To provide leadership for the discharge team staff alongside all the other Band 7 staff and junior staff through supervision and appraisals.



Willingness to be a part of the 7-day working rota in the QEH Discharge Team.

To manage and co-ordinate the discharge plans for patients requiring complex support, supporting the Trust in managing the patient pathway and flow.

To ensure smooth and timely communication between the Trust and partner agencies involved in patient discharge/transfer of care to avoid unnecessary delays.

Develop systems to improve the 'real time' flow of patient information by electronic means where possible.

Lead on service development, audit and research to identify areas where practice fails to reach agreed standards and improve service delivery.

As part of a team identify and capture patient discharge delays in the Trust each week, discuss with social service and general managers and report agreed 'delays' into the SITREP's.



Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:



Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development



Widening access (anchor institution) and employability



Improving the experience of staff with disability



Improving the EDI literacy and confidence of trust staff through training and development



Making equalities mainstream



To work alongside therapists on the ward and the MDT to plan discharges of patients with complex needs, prioritising efficiently to reduce long length of stay.



To undertake discharge planning and coordination of complex patients.



To carry out joint working with others from the Trust and across other agencies.



Support ward based multi-disciplinary teams in making timely referrals and progressing discharge arrangements, addressing areas of concern and offering advice and practical support to enhance discharge plans.



Maintain a close working relationship with social services and primary care trusts/teams to assist with MDT agreed discharge plans and enable timely transfer of care.



Attend identified daily ward board reviews. Work effectively as part of the multi-professional, inter-disciplinary team.



Lead on ensuring the timely completion of key documentation to support discharge planning; DST, Checklists and D2A Passports.



Manage and co-ordinate the most complex group of patients and/or those likely to require significant co-ordination. Provide specialist assessment/advice on various discharge care pathways and process.



Support the ward teams in developing processes to ensure all patients have a discharge plan developed by the ward within 24 hours of admission.



Provide a key point of information, reducing the duplication of communication and documenting all actions clearly within the Discharge database.



Attend daily flow meetings and advising site management on managing patient flow.



Lead on liaising with families in complex discharge planning, ensure they are kept up to date and organising family meetings as appropriate.



Attend TOCC meetings with local authority and CCG colleagues to ensure timely and effective discharge of patients and ensure timely escalation of potential issues.



Ensure all patients have recorded Expected Discharge Dates.



Monitor, record and accurately progress and all delays related to planning for discharge and escalate themed delays to Service Manager.



Discharge management to be across the Divisions, taking new patients on a needs and workload related basis.



Discuss with the Discharge Manager any plans in relation to service development, service improvement, and the resolution of any on-going problems. Using evidence base research or local audits to influence service improvement plans.



Support the patient flow to the Discharge Lounge ensuring optimising the use of the facility through the day.



Collect data pertaining to discharge and work towards supporting KPI's and improvements in quality of care and process efficiency.



Develop policy and guidelines for own work area and ensure policies and guidance are cascaded to and applied across the work area.