Dispatch Manager

Dorking, ENG, GB, United Kingdom

Job Description

Job Title:

Despatch Manager

Location:

Capel, Surrey

Reports To:

Operations Manager

Type:

Full-time

Role Overview



We are looking for a driven, hands-on

Despatch Manager

to take the lead in our busy warehouse. You'll be the driving force behind getting customer orders prepared, packed, and shipped accurately and on time -- every time. In this fast-paced eCommerce environment, you'll need sharp organisational skills, a problem-solving mindset, and the ability to inspire your team to deliver their very best.

Key Responsibilities



Take full ownership of daily despatch operations, ensuring orders flow smoothly from warehouse to customer without delay. Oversee and optimise order preparation, packing, and shipping to consistently hit -- and exceed -- customer delivery deadlines. Strategically allocate workloads, driving team efficiency and maintaining exceptional accuracy standards. Maximise pallet configurations and space usage in line with courier and carrier requirements to reduce costs and improve turnaround times. Champion quality control at every stage to minimise errors, damages, and returns. Lead, coach, and inspire the despatch team to deliver peak performance in a fast-paced eCommerce environment.

Experience & Skills



Proven track record in despatch or warehouse leadership within a fast-paced eCommerce or distribution environment. Strong knowledge of pallet sizes, load optimisation, and despatch best practices for both parcels and pallets. Hands-on experience working with parcel couriers, pallet networks, and overnight delivery services. Confident in using warehouse management systems (WMS) and courier booking platforms. Exceptional organisational skills with the ability to juggle multiple priorities under tight deadlines. Sharp attention to detail to ensure accuracy, compliance, and quality at all times. Natural leader with the ability to coach, motivate, and get the best out of a team. Problem-solver with a proactive, can-do approach to overcoming operational challenges.
Job Type: Full-time

Pay: From 33,000.00 per year

Work Location: In person

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Job Detail

  • Job Id
    JD3556613
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dorking, ENG, GB, United Kingdom
  • Education
    Not mentioned