Job Description

Are you ready to play a crucial role in our dispatch centre? We're seeking a meticulous and dedicated individual to join us in supporting our dispatch team to ensure accurate and timely deliveries.
This role will be working our twilight shift - 2pm - 10pm Monday to Friday.
What will I be doing?
As a Dispatcher with SMI, your duties will include:

• Collate customer orders ready for pick-up and dispatch
• Ensure stock is accurately stored and recorded
• Assist the dispatch teams when needed.
• Ensure to adopt a "clean as you go" work ethic.
• Ensure that all instructions from Team Leader are implemented and actioned.
• Be conscious of the need to maintain a safe and uncluttered working environment and ensure that best practices are adhered to concerning house-keeping.
• Use due diligence and initiative to outperform set goals.
• Co-operate with management to develop and implement a HSE strategy to achieve an excellent safety record with the aim of eliminating risks and incidents.
• Meet set KPIs

What do I need?
To become a Dispatcher you will need:

• Excellent time keeping and attendance
• Enthusiastic in approach to change
• Good team player with the ability to follow instruction
• Flexible with the ability to take on any challenge
• Quality and attention to detail orientated person
• Ability to work autonomously
• Desire to improve and go above and beyond with continuous training
• Self-motivated to achieve and improve
• A Good understanding of upholding the company reputation
• "Quality output" driven to ensure excellent customer service
• Strong Health Safety and Environmental awareness

Why join SMI?
SMI is an employee-focused company with a strong family-run history. We understand that our massive success is all thanks to our staff who demonstrate our values in everything they do. We put our staff at the forefront of our business, giving them autonomy and recognition to create meaningful and lasting careers in a fun and progressive environment.
By joining SMI, you will receive:

• A base salary of 24,375, plus a Twilight shift uplift
• Entry into our Growth by Sharing bonus scheme following probation
• 25 days annual leave plus bank holidays, increasing after 3 years of service
• Perks and wellbeing activities including our Values Champion Nomination Scheme, EAP scheme, and regular company events

How do I apply?
To become a Dispatcher with SMI simply hit "Apply Now" and send us your CV. If you have any questions about the role, please feel free to get in touch at HR@smigroupuk.com
SMI are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
SMI is a thriving family-owned business providing comprehensive solutions in Workwear, PPE, Cleaning & Hygiene, Workplace Products, and Tools & Equipment. We specialise in four key sectors: Waste & Environmental, Public Sector, Logistics, and Facilities Management, supported by a nationwide network and a dedicated team.