Job Description

Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a 'Gold Investor in People' award for continuously developing and rewarding our employees, offering excellent career potential.



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Purpose of the role

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Colas is currently delivering the eight-year Maintenance & Response contract for National Highways Area 9, covering around 2,300 miles of the Strategic Road Network. This critical transport hub serves major motorway interchanges and supports the new HS2 network, enabling millions of journeys across the UK.



We're are looking for a

Dispatcher

with practical highways experience to join our team in Quinton, B32 1EF to support with a mix of days and night shift work. Reporting to the Incident Response Manger, you will play a key role in planning, managing, and coordinating routine and reactive maintenance works across Area 9, ensuring smooth operations and compliance with safety and quality standards.

Main Responsibilities

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As a Dispatcher, you will coordinate and monitor multi-discipline localised area programmes in line with client service agreements and commercial targets. You will support commercial planning strategies while effectively communicating with key stakeholders. Managing the day-to-day operations of routine and reactive maintenance teams, you will ensure productivity and resource utilisation are maximised. Responding promptly to high-level incidents and emergency situations, you will collaborate closely with the National Highways Road Space Team, contractors, local authorities, and police. Reviewing traffic management proposals to minimise delays and maintain safety will be an important part of your role, alongside conducting risk assessments and safety checks. You will also be responsible for maintaining accurate programme records, supporting process improvements, and promoting the highest standards of Health, Safety, Environmental & Assurance compliance. Fostering a positive team culture and encouraging collaboration across disciplines will help ensure project success.

Ideal Candidate

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The ideal candidate will have at least two years' experience in highways maintenance operations or a related field, with strong knowledge of traffic management and highways legislation, including the Road Traffic Act. You will have practical experience working under tight deadlines and handling emergency responses effectively. Excellent communication skills are essential, enabling you to engage confidently with stakeholders at all levels. You should be highly organised, with strong attention to detail and the ability to manage competing priorities effectively. A good ability to analyse workloads, allocate resources, and supervise staffing, plant, and materials to maximise productivity will be critical. Flexibility to adapt to workload fluctuations, proficiency with Microsoft Office, and general project management knowledge are also important. SMSTS certification and a full driving licence would be advantageous.

Package Description

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Here at Colas, we offer a great total compensation package, including:



A base rate salary of 30,750. Additonal shift allowances paid for days, nights and mix shifts. 42 hours, 4 on, 4 off shift. Monthly paid Our Colas Pension Scheme has combined contributions of up to 10% Life Assurance Scheme which is x4 basic salary 20.5 days annual leave per year + Public Holidays Holiday Purchase & Selling Scheme Hybrid Working Scheme Opportunities to study towards a fully funded Professional Qualification Ongoing personal/professional development Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal At Colas, our culture is guided by four core values:

Respect

,

Commitment

,

Pioneering

, and

Sharing

. These values shape how we work, collaborate, and grow together. We believe that

respect is the foundation of every relationship. By treating others as we wish to be treated, we foster fairness, transparency, and inclusion within our teams and with our clients, communities, and partners.

Commitment means dedicating ourselves fully to everything we do. We strive to create an environment where everyone feels valued, supported, and empowered to make a meaningful impact. With a

pioneering spirit, we prioritise bold innovation over blind ambition. We welcome new ideas, invest in our people, and work to deliver sustainable infrastructure solutions that shape the future. Through

sharing, we build trust and solidarity, encouraging collaboration and growth at all levels of the business.

Colas Ltd is committed to building a diverse and inclusive workforce that mirrors the communities we serve. As an equal opportunity employer, we welcome applications from all backgrounds. If you want a workplace where your voice is valued and your potential is developed, Colas is the right choice.

Note to Recruitment Agencies

In line with our Company Policy, Colas Ltd has a preference for direct hiring and we will reach out to our PSL (Preferred Suppliers List) agencies if the role is eligible for release. We do not accept speculative CVs from agencies. If a speculative CV is sent, no fee will be applicable.