Job Description

The following are the core responsibilities of the Dispensary Administrator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: Process repeats prescription requests received by phone, email, post, slips and the online access system, in accordance with practice protocol. Produce prescriptions for the GP to sign in an acceptable timeframe. Ensure all prescription requests are processed and are ready for collection within a 72-hour timeframe.



Generate requests for medication on behalf of the patient for non-repeat items according to standard operating procedures. Actively encourage patients to reconcile medications to facilitate monthly collections. Discuss with patients their requirements, encouraging patients to order only what they require. Act upon compliance issues, liaising with the appropriate clinician.



Ensure medication reviews are arranged by maintaining an accurate recall system according to practice standard operating procedure. Maintain the monitoring process for High-Risk Drugs ensuring patients have been issued with the appropriate blood forms as directed by hospital as part of shared care. Process prescriptions for the practice medication delivery service and check prior to delivery which takes place on a Thursday. Effectively liaise with external services, i.e., community nurses, to ensure medicaments are arranged for housebound patients.



Input data into the patients healthcare records as necessary Deal with all prescription related enquiries in a timely manner Record and report adverse effects accurately and appropriately, informing the Dispensary Manager immediately. Data input onto system one Carry out system searches as requested. Hand out dispensed medication at the dispensary reception, ensuring taking correct charges according to practice SOP. Maintain a clean, tidy, effective working area at all times.



Secondary responsibilities In addition to the primary responsibilities, the Dispensary Administrator may be requested to: Support the clinical pharmacist and dispensary team. Date check stock within the dispensary. Carry out DRUM reviews and code onto System One Partake in audit as directed by the audit lead.