Job Description

Full time Dispensary Manager

Fenny Compton & Shenington surgery

Main address: The High Street, Fenny Compton, Southam, Warwickshire, CV47 2YG

Summary

We are seeking a full time dispensary manager to support the management of our 2 dispensaries and ensure an excellent and efficient service is provided to our dispensing patients. You will work with a team of 5 trained dispensers and an administrative support team. You will be considered part of the management team and will have dedicated management time along with hands on time within the dispensary. Part of the role also requires the ongoing development of the service.

Key skills we require are:

Dispensary qualification - this is essential

Understanding of the drug tariff and the endorsement process for prescriptions

Experience of working within a dispensary and managing a team

Confident in the use of IT, with knowledge of EMIS Web an advantage

The ability to work flexibly

Please see the job description and person specification for more details. In return, we offer a competitive salary package dependent on experience, including NHS Pension, health cover which provides annual reimbursement for dental and optical care, Employee Assistance Programme with staff benefits, free parking and additional benefits for long service.

About us

The practice is supported by our excellent multi-disciplinary team. We operate from purpose-built premises, across 2 sites (Fenny Compton and Shenington) providing high quality care to approx. 5,400 patients. We are a high-achieving, well-organised, dispensing practice and use EMIS Web.

Key tasks:

Managing the dispensary staff Attendance at, and input to, partners' meetings as appropriate Monthly checking of drugs over tariff price and ensuring these are ordered and then endorsed appropriately. Checking "MIMS" for new or discontinued drugs, and following up changes with drug company representatives where necessary In association with the nominated partner, maintain and update the computerised Drug Formulary, adding new drugs and monitoring patient repeats Sorting prescriptions, checking endorsements, preparing forms and submitting prescriptions monthly to the NHS Prescription Services; preparing vaccine list; dealing with prescriptions returned by the NHS Prescription Services Dispensary Services Quality Scheme, inclusion of staff competency recording, development and maintenance of standard operating procedures, recording of significant events, carry out and complete an annual audit in line with guidance from DSQS.

Job responsibilities:

Safety aspects

Ensure staff are competent and safe to practice Ensure Dispensary practices are safe and in line with Standard Operating Procedures and current clinical guidelines. Ensure policies and procedures are up to date and available. Ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor. Take prompt action in response to any drug alert bulletins that may be received from time to time. Record and report any untoward incidents, significant events, drug errors or any other issues of quality and risk immediately to the nominated partner. Ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions. Ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and is in good working order. Ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record

Staff management

Organising dispensary staff rotas and ensuring adequate staff cover at all times Training dispensary staff, including encouraging and organising attendance on relevant recognised courses Appraising dispensary staff Assisting the practice manager with the recruitment of dispensary staff Assisting the practice manager with management of all dispensary staff

Business aspects

Ensure team process all prescriptions within appropriate timescales. Order medication needed, and check off incoming medication. Ensure all invoices are forwarded onto the Practice Manager in a timely manner. Operate efficient stock control, appropriate to the needs of the practice. Regularly review drug supplier deals and offers and change procurement where needed to. Ensure value for money and maximum profitability when purchasing stock. Hold responsibility for opening and closing the dispensary morning/evening and ensuring the dispensary is secure, even if this task is delegated. Communicate confidently and professionally over the telephone when dealing with patients, practice staff and partner organisations (other local pharmacies, hospitals, GP surgeries, suppliers and so on). Cover for annual leave and sickness as required. To undertake any other necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service

Purchasing and stock control

Ad hoc daily ordering of stock Monthly ordering of generic stock Monthly checking of price concessions and ordering as necessary Monthly checking of injectables held in the dispensary and ordering as necessary Ensuring goods are correctly delivered Checking monthly statements Maintain adequate stocks at main and branch surgeries, ensuring timely stock rotation

Drug company representatives

Ad hoc liaison with drug company representatives Meet regularly with drug company representatives in order to ensure the best possible discount levels Analysis of drug discount schemes and ensuring both sites are signed up to each one

Destruction of drugs

Daily: dealing with returned medication from patients Monthly: dealing with uncollected medication Quarterly: dealing with returned controlled drugs from patients for destruction Six monthly: dealing with out of date controlled drugs with the appropriate officer from the Health Authority for destruction
Other: This job description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the partners or the practice manager.

Job Types: Full-time, Permanent

Pay: 15.50-17.00 per hour

Expected hours: 32 per week

Benefits:

Additional leave Casual dress Company pension Employee discount Free flu jabs Free parking Health & wellbeing programme Private dental insurance Store discount Work from home
Schedule:

Monday to Friday
Application question(s):

Do you have an NVQ or equivalent qualification in dispensing?
Work Location: In person