Job Description

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever - achieving profitability through innovation and a highly disciplined approach to growth.

Where we are now:

We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products - spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; 60m to 180m (200% year-on-year growth). We're looking to do the same in 2025; move into new territories and further accelerate our growth journey.

There's never been a more exciting time to join HeliosX.

Where we're going:

Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.



Come be a part of making our dream of easier and faster healthcare a reality!

About the role:

Are you passionate about healthcare, leadership, and driving excellence in pharmacy operations? At HeliosX, we're redefining how patients access and experience their medicines and we're looking for a Dispenser Supervisor to play a key role in our mission.



As a Dispenser Supervisor, you'll support the Dispensing Team Lead in overseeing the day-to-day running of the dispensary, ensuring every order is prepared, checked and supplied with precision and care. You'll take a hands-on approach to leading the dispensing team by coaching, training and inspiring them to deliver the highest standards of accuracy, safety and compliance. Working closely with leadership, you'll help drive key operational goals that enhance efficiency, performance and profitability across the business.



If you're ready to take the next step in your pharmacy career and make an impact within a fast-growing, innovative healthcare company, HeliosX is the place for you.

This is a full-time, permanent role, based on site in our Leamington Spa warehouse. Shifts will be on 4 days on & 4 days off schedule.

What you'll be doing in the role:

Assisting with scheduling staff effectively to meet daily workload requirements. Supporting the Team Lead in day to day management of the team and providing feedback where needed. Communicating clearly with team members to ensure understanding of daily duties and responsibilities and ensuring workload is distributed across the team ensuring workload priorities are managed effectively. Cascade training, updates and standards as directed by the Dispensing Team Lead. Identify and report any operational issues or errors to the management promptly. Work closely with the team to ensure all errors and near misses are recorded and support actions to prevent recurrence. Assist the customer service team in resolving basic client queries and complaints when the Team Lead needs support with this.

What you'll bring to the role:

Qualified Dispenser (NVQ Level 2, MPharm or equivalent) Lead by example in terms of professionalism at all times Attention to detail Computer Literacy Worked in high volume environments Experience as a Senior Dispenser or previous experience in a Supervisor position

Why work with us?

At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board:
25 days holiday plus UK Bank Holidays in Lieu if worked Private health insurance, along with extra dental and eye care cover Employee Pension with Smart Pensions Enhanced parental leave Cycle-to-work Scheme Electric Car Scheme Free Dermatica and MedExpress products every month, as well as family discounts Access to a Headspace subscription, discounted gym memberships, and a learning and development budget

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