Job Description

The Parts and Distribution Administrator is responsible for ensuring the smooth and efficient operation of the parts supply chain, including inventory management, order processing, and logistical co-ordination. This role plays a critical part in supporting the distribution team to meet operational and customer needs while maintaining accurate records and high service standards.

Key Responsibilities

Inventory Management

Monitor and maintain inventory levels to ensure adequate stock is available to meet customer demands. Conduct regular stock checks and co-ordinate stock reconciliations. Track and resolve inventory discrepancies promptly.

Order Processing

Accurately process customer and internal orders through the system. Liaise with suppliers to track and expedite deliveries. Ensure all orders are fulfilled within specified timeframes and meet quality standards.

Logistics Co-ordination

Schedule and track deliveries to ensure timely dispatch and receipt of goods. Co-ordinate with transport providers and resolve delivery issues as required. Maintain accurate records of shipping and delivery documents. Liaising frequently with service team and engineers

Customer Support

Act as a point of contact for parts-related enquiries from customers and internal teams. Resolve customer issues promptly and escalate when necessary. Monday to Friday 8.30am to 5pm and alternate Saturdays 8.30am to 2pm, with occasional flexibility required during peak periods. Office-based with occasional visits to warehouse
Job Types: Full-time, Permanent

Pay: Up to 25,282.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

10 hour shift Day shift Weekend availability
Education:

GCSE or equivalent (preferred)
Experience:

Customer service: 1 year (preferred) Administrative experience: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person

Reference ID: Distribution Administrator
Expected start date: 10/02/2025