Job Description

Are you an experienced logistics or warehouse professional with a passion for retail and operations? Do you thrive in a dynamic environment where you can lead a team, optimise processes, and maximise income for a great cause? If so, we'd love to hear from you!

St Peter & St James Hospice is seeking a Distribution Centre Manager to oversee the smooth and efficient running of our Distribution Centre. This role is critical in ensuring our donated and new goods are processed, distributed, and utilised to generate maximum income for our vital hospice services.

Location

: St Peter & St James Distribution Centre, Hurstpierpoint, Hassocks, BN6 9ES

Salary

: 29,750 - 32,781 per annum

Contract:

Permanent, 37.5 hours per week

Closing Date:

Applications will be reviewed as they are received - apply early to be considered!

What You'll Be Doing:

Operations Management:

Oversee the Distribution Centre, collection/delivery service, and house clearance operations to ensure they are running efficiently, safely, and effectively.

Maximising Gift Aid Income:

Lead processes that increase Gift Aid sign-ups, stock management, and sales performance.

Health & Safety & Compliance:

Ensure all Health & Safety protocols are followed, equipment is properly maintained, and risk assessments are up to date.

Team Leadership & Development:

Manage, train, and inspire a team of staff and volunteers, ensuring they have the support and knowledge to excel in their roles.

Customer & Donor Service:

Provide outstanding service to donors, customers, and stakeholders, ensuring a positive experience and repeat support.

Collaboration & Growth:

Work closely with the Retail, Online sales and Fundraising teams to enhance stock rotation, increase revenue, and improve processes.

What We're Looking For:

Experience in warehouse or logistics management (charity retail experience desirable). Strong leadership and people management skills - ability to train, develop, and motivate a diverse team. Customer-focused mindset with excellent communication and problem-solving skills. Health & Safety knowledge within a warehouse or retail environment. Ability to work flexibly, including occasional weekends, to meet operational needs. A full UK driving licence (experience driving a 3.5-tonne van is a plus!).

Why Join Us?

Work for a charity with a real purpose, helping to provide outstanding end-of-life care. Join a friendly, supportive team dedicated to making a difference. Varied and rewarding role where no two days are the same! Be part of a respected local organisation that values its people.
At St Peter & St James Hospice, we believe that our people are at the heart of what we do. Join us and be part of a team that truly makes a difference every single day.

Please view the full job description and person specification at the bottom of the webpage.

For more information or an informal chat about the role, please contact Rob at rparker@stpjhospice.org. We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: 29,750.00-32,781.00 per year

Work Location: In person