Job Description

Distribution Inspector

Date:

28 Jul 2025

Company:

DWR Cymru Cyfyngedig Welsh Water Plc

City:

Dolgellau

Address:

Dolgellau, Wales, GB, LL40 1UU

Job Requisition Number

7701

Work Type

Permanent

Job Function

Operational

Salary Range

26,173.00 -29,738.00

Base

Dolgellau

Closing Date

23:59 on 11/08/2025

What you'll be responsible for

Contributing in a course of action to resolve potential or actual Distribution/Leakage issues in order to minimise the level of inconvenience to the customer. This will include:


Demonstrating a keen willingness to constantly work as part of a team

Achieving and maintaining the area performance targets

Reacting and working alongside all other departments during Silver & Gold incidents

Ensuring that all GIS updates are submitted to GIS bureau to allow Welsh Water to maintain high quality information

Ensuring Welsh Water leakage targets are met using various techniques to reduce leakage

Ensuring the proper application and compliance with all company health and safety procedures, with the safety of colleagues and customers always in mind

Effective liaison with colleagues in the distribution team during normal work practice and in times of emergency, arriving at network/leakage solutions

Making sure the correct details are entered onto the various IT systems on a daily basis

Ensuring correct working practices are adhered to on site in and out of hours

Conducting visual inspections

Representing Welsh Water throughout the lifecycle of projects, assisting as necessary the partner through the project development, planning, approvals and statutory processes

Dealing with sometimes difficult situations in a friendly and professional manner, whilst striving for a speedy resolution

Making recommendations for the improvement of the network

Efficiently organising your own time, handling routine work with a minimum of supervision, assessing priorities within your area of work and managing those priorities

Undertaking any other duties as required to meet the needs of the business

Who you'll work with

Internal

Management Team within Welsh Water Local Operational teams Customer Services

External

Members of the Public Welsh Water Customers Local government Contractors

About you

Knowledge, Skills & Experience

Current, full valid driving licence Good level of customer service experience Good interpersonal skills Good knowledge of the water industry Effective communication skills The drive and ambition to provide a first class service to our customers Sound understanding of Microsoft software packages including but not limited to Excel, Word Willingness to both work alone and as part of a team when required The ability to build and maintain good networks with internal departments, company partners and contractors Ability to work to tight deadlines and in difficult circumstances, whilst still providing an unbiased service to our customers

Good to know

The successful candidate will be required to participate in a 1 in 5 standby rota A full UK drivers licence is essential for the role




For more information on the role please contact

Richard.Jones2@dwrcymru.com

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive) Option to buy additional annual leave up to 5 days per year Enhanced employer pension contributions - Up to 11% employer contributions Free Mortgage Brokering Services Enhanced family friendly policies Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes Gym and fitness discounts as well as high street shopping Cycle to work scheme Discount off all Welsh Water visitor attraction centres and gift shops Car-leasing scheme and free on-site parking at all sites Health CashBack scheme and access to an online GP service An employee assistance programme for employees and their immediate family Many more can be found on our website.




Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.



Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business.

Who we are

D?r Cymru Welsh Water keep 3 million people healthy each day with safe, reliable water, and take away wastewater to clean, before returning it safely to our beautiful rivers and seas.
To be able to deliver high quality, essential services which help to protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we are looking for people who understand and comply with the company's required security objectives.
We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.
To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.
In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.


D?r Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT
D?r Cymru Cyf 2019.

Job Segment:

Inspection, Geology, GIS, Distribution, Wastewater, Engineering, Technology, Operations