Job Description

Salary: 27,000 - 28,600
Location: Whittlesford
Country: UK
Business Unit: Operations
Vacancy Type: Permanent
Closing Date: 19 October 2025

Meet the recruiter

----------------------


Emma Barrett


emma.barrett@cambridge.org



Salary: 27,000 - 28,600



Location: Whittlesford, Near Duxford, UK



Contract: Permanent, Full Time - 35 hours per week





We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.



We have exciting opportunities to join Group Print and Operations as a Distribution Supervisor, where you'll be part of a dynamic team ensuring our examination material reaches our learners all over the world.

About the role

Have you ever thought about what happens once an exam paper is created and finalised? You might be surprised at how complex it is. At Group Print and Operations, each year we securely print over half a billion A4 sides of question papers. With our partners, we safely deliver them to millions of learns, in thousands of schools, spread over 170 different countries. Find out more about our distribution centre and what we do by watching our short video here.



As a Distribution Supervisor in our Post Exams and Scanning department, you will play a vital role in ensuring our learners receive their examination materials on time and that it is processed accurately. You will supervise and/or line manage the processing of assessment related materials and collaborate in other areas on behalf of Group Print and Operations as required, ensuring a high level of accuracy and quality are maintained.



Tasks will vary depending on what team you are working in, and you will have the opportunity to gain experience in different areas during busy periods. These include:


Leading and/or line managing a team of employees. You may also be required to deputise for your line manager in periods of absence. Supervising the team, providing training and development whilst motivating them to achieve their goals. Managing and maintaining of departmental documents and procedures. Maintaining benchmarks, reporting KPI data in order to monitor and improve overall team performance. Building and maintain professional relationships with stakeholders, providing guidance on operational processes. Responding to queries and escalating more complex issues accordingly.

This is a varied role, where you will complete various tasks that could be desk-based or involve walking/standing for long periods at a time.



We encourage development, and there will be many opportunities for progression and growth in your career here at our distribution centre.

This role may require shift work for part of the year, depending on organisational need. The standard working hours are 8.30am - 4.15pm Monday - Friday (3pm finish on Friday's). Shift times are a rotation of early shift (6am - 1.30pm) and late shift (1.45pm - 9.15pm) Monday - Friday (early finishes on both shifts on Friday's) and you will receive a shift premium of 20%.

About you

You will be flexible and passionate about the role we play, going above and beyond to get it right for learners, dedicated to upholding standards and open to views of our customers, partners and colleagues.



You will be confident with the ability to motivate and lead a team efficiently, along with being an energetic and enthusiastic team player who is able to effectively communicate to all members of staff as well as visitors.



You will have excellent time management skills with the ability to work under pressure, as well as good computer, numeracy, and literacy skills.



We have committed ourselves to a culture of continuous improvement and actively encourage new ideas and suggestions. We value what you can do, so we will recognise your contributions and often implement your ideas.



You will have an understanding of Health, Safety and Wellbeing and be able to strictly follow our procedures.



If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:


Group personal pension scheme Discretionary annual bonus Life assurance up to 4 x annual salary Private medical and Permanent Health Insurance Green travel schemes 28 days annual leave plus bank holidays

Whilst we have set shift patterns, we would welcome applications from those who require flexible working, and we will do our best to accommodate this.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being

19

th

October 2025

and interviews are scheduled to take place

week commencing 27

th

October 2025

and will be held in person in Whittlesford.



Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.


Cambridge University Press & Assessment is unable to sponsor this role under the Skilled Worker Visa route as it does not meet the minimum skill requirements.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe - for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.


Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.


We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.