Job Description

ID 3265

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The Welsh Government operates name-free recruitment. The recruiting panel will not see personal information such as a candidate's name and address during the sifting process. This policy is in line with our commitment to end bias and promote equality and diversity.

Vacancy details

Vacancy title
Divisional Support Officer, Strategic Road Network


Closing date
02/12/2025, 16:00


Advertising basis
Permanent
Actual starting salary
29,657 - The pay scale of this role has a salary band between 29,657 and 33,748 in 3 annual increments. Pay progression is based on annual incremental advance to the next point on the scale (awarded subject to satisfactory performance) until the employee reaches the target rate.
Salary range or pay band
EO 30,754 to 34,997
Allowances
No
Work pattern
Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
Group
Economy, Energy and Transport
Directorate
Transport & Digital Connectivity
Branch
Business Unit
Location (s)
Pan Wales
Pan Wales' means that the location in which the vacancy can be based is flexible, subject to the needs of the business. A list of the Welsh Government's offices can be found on www.gov.wales/welsh-government-offices. Please note it may not always be possible to accommodate a preference for a specific office location.
Purpose of post

Strategic Support Officer - Strategic Road Network Division

Are you looking for a role where you can make a real impact on Wales' transport infrastructure? We're offering an exciting opportunity to join the Strategic Road Network (SRN) Division at the heart of Welsh Government.


The SRN is one of Wales' most critical infrastructure assets, valued at approximately 21 billion. Although it represents just 5% of the total road length in Wales, it carries a third of all traffic and 93% of road freight--playing a vital role in supporting economic growth, regional connectivity, public safety, and environmental sustainability.

About the Role

As Strategic Support Officer, you'll work closely with the Deputy Director of the Division, providing high-level support across a wide range of responsibilities. The Deputy Director oversees a Division of around 70 staff and manages a capital budget of 200 million and a revenue budget of 120 million annually.


You'll be the first point of contact for internal and external stakeholders, including senior Welsh Government officials, Local Authorities, National Highways, the Department for Transport, contractors, consultants, and members of the public. You'll also support wider divisional activity, including finance, third-party claims, and land management.

Why Join Us?

The SRN Division is a friendly and supportive team, committed to working collaboratively to deliver high-quality outcomes. This role offers a unique opportunity to gain insight into the operation and maintenance of one of Wales' most important infrastructure assets, while developing your skills and professional network.





Key tasks
As Strategic Support Officer, you'll provide direct support to the Deputy Director and wider Division. Your responsibilities will include:

Executive Support

Managing the Deputy Director's diary and inbox independently Responding to emails and ensuring timely, appropriate delegation Coordinating communications with internal and external stakeholders

Operational & Administrative Duties

Maintaining filing systems and records for key divisional areas Supporting governance processes including Freedom of Information (FoI) requests and Ministerial advice Minute-taking for meetings and committees Keeping divisional organograms and resource records up to date

Cross-Divisional Collaboration

Working closely with engineers, trunk road authorities, consultants, and contractors Assisting teams across the Division during busy periods Coordinating corporate returns, audits, and committee submissions

Event & Recruitment Support

Helping plan and coordinate large internal and external events Providing administrative support for recruitment, including paperwork coordination

Development opportunities

Grow Your Career in Infrastructure - Strategic Support Officer

This is a fantastic opportunity to build your knowledge and experience in managing and maintaining Wales' trunk road network, while working in a delivery-focused, high-impact part of Welsh Government.


As part of the Strategic Road Network Division, you'll be at the centre of infrastructure delivery--supporting the safe, efficient, and sustainable movement of people and goods across Wales.

Career Development

You'll gain hands-on experience in a key area of public service, with plenty of scope to take on new challenges and shape your own development path.

Stakeholder Engagement

Work closely with a wide range of internal and external partners--from engineers and contractors to policy teams and public bodies--building a strong network across the infrastructure sector.

Variety & Impact

No two days are the same. You'll have the chance to get involved in wider divisional work, contribute to major projects, and support the delivery of essential services that benefit communities across Wales.



Other vacancy related information
A reserve list may be held for this opportunity. Any candidate who is successful in being offered a reserve status, will remain on the reserve list for 12 months.


Regular attendance will be required in Cathays Park office in Cardiff (CP2 office) to meet with the Deputy Director of the Strategic Road Network Division. This is expected to be an average of twice a week.


In the case of more than one candidate scoring the same at interview, the panel has agreed the following criteria will determine merit order:

Experience 2 Making Effective Decisions Managing a Quality Service Experience 1

Vetting level
Basic
Number of posts
1
Contact point for further information regarding the post
EST-NMDMailbox@gov.wales