Job Description

We are looking for a

Document Editor

to join

ClouDoc

as part of our growing team. Cloudoc (www.cloudoc.co.uk) provides clients with the most comprehensive and compliant management policies, procedures, documents, and forms within the health and social care sector, delivered through a convenient document management system.

In this role you will be employed by ClouDoc, but will also work closely

alongside Care Agency Media

, one of our sister companies within our collaborative group. Together, we operate across healthcare, marketing, digital, and design sectors to provide high-quality services and support to our clients.

Your main duties will focus on writing, editing, and researching within the healthcare sector to produce documents, policies, guides, and other types of content relevant to health and social care, healthcare recruitment, and local or national law updates.

This is an office based position (with the option to work up to 2 days from home once training is complete). Alongside document editing and writing, the role may occasionally involve client contact via phone or video calls to discuss documents or recent updates. You will receive full training, including coaching, shadowing, and guided sessions.

Key Responsibilities:

Learning the ins and outs of our systems, including ClouDoc. Researching relevant laws, regulations or updates relevant to the healthcare sector, e.g. local government websites, healthcare regulatory bodies, etc. Writing documents (policies, guides, advice, newsletters,) based on your research or updates gathered by the team. Reviewing, editing, proofreading and formatting documents. Managing tasks and deadlines effectively. Explaining the documents or their contents to our clients during phone or video calls, via email, and other messages from current clients. Using project management, CRM, and in-house software tools. Implementing plans and instructions within given deadlines. Carrying out various administrative duties.

Skills and Experience:

Excellent critical thinking skills. Strong research and organisational ability. Superb writing and text content creation ability. Customer support experience. High attention to detail and accuracy. Professional communication manner. Analytical and problem-solving ability. Proficient computer and software use. Previous experience or qualifications in a similar role.
If you apply, Indeed will send you two short assessments which will help us assess your writing and research skills. You will need to complete these to move to the next stage in recruitment. The first round of interviews will be held online. Successful candidates will be invited to a second interview at our office.

Staff Reviews

Here are some testimonials from our staff or clients. They were given during their probation review sessions or posted on Indeed after they moved on to a different job or city. We agree with them all and then some!

'Probably one of the best places I have worked'. '...intense, but there's no other way to learn things than just doing them'. 'You should have a Trustpilot page so that I can leave you a good review on it'. 'I was like "thank God they are doing things properly during the induction"'.
Job Types: Full-time, Permanent

Pay: From 22,000.00 per year

Benefits:

Additional leave Casual dress Company events Company pension Employee discount On-site parking Sick pay
Ability to commute/relocate:

Chorlton cum Hardy M21 7QY: reliably commute or plan to relocate before starting work (required)
Education:

Bachelor's (required)
Work Location: In person

Expected start date: 01/10/2025