Job Description

To support individuals and families throughout Newport who have housing related support needs as a result of experiencing domestic abuse.

Main Duties:

Supporting individuals and families across Newport who are affected by domestic abuse and struggling to maintain their tenancies as a result. Undertake assessments of need in accordance with the support assessment procedure and as directed by the Project's Manager. Undertake risk assessments and risk management, including SafeLives risk indicator checklist and safety planning Work within a multi-agency Hub in Newport, liaising with colleagues to provide timely, appropriate support. Work within the Supporting People Gateway framework, liaising with staff as required for case management and allocation. Deliver support and assistance to each family in accordance with Llamau's ethos, values, PIE model and policies. Ensure that all appropriate actions are taken to prevent unnecessary tenancy breakdown. Ensure that all case management notes and assessments are updated after each session, and reviewed regularly in line with requirements. Ensure that each family builds and sustains an informal community support network that can enable that family to live successfully within their community.Ensure liaison with relevant agencies that may be working with the individual, and ensure appropriate referrals are made to specialist or statutory agencies as identified to meet support needs. Undertake assessments of home security, liaising closely with Target Hardening Schemes, Housing Providers and other relevant agencies. Support families to access alternative accommodation if required. Ensure that accurate monitoring is completed for each Service User.

Please note that the successful applicant to this vacancy will be subject to clearance from the Disclosure and Barring Service (DBS).

At Llamau we believe that no young person or vulnerable woman should ever have to experience homelessness. Our mission is to eradicate homelessness for young people and vulnerable women. But for thousands of the most vulnerable people in Wales, homelessness is a frightening reality.


30 years ago Llamau was founded to provide homeless teenagers with a safe place to stay. Since then, we have supported over 67,000 young people, women and their children who are either homeless or facing homelessness.


Many people think the job of a homelessness charity will be to provide accommodation - a safe place to stay. But it is very clear to us that for most people who are facing homelessness, their problems are far more complex than a lack of permanent shelter.


That's why we treat everyone who needs our support as an individual. We recognise their unique strengths and needs and make sure that they are supported to rebuild their futures.