Job Description

Domiciliary Care Branch Manager

Location:

Lowestoft Area, Suffolk

Salary:

45,000 per year (depending on experience)

Bonuses:

750 Welcome Bonus | Excellent PRP | Additional Bonuses as Branch Hours Increase

Type:

Permanent |

Shift:

Days

About the Role

We are seeking a dedicated and experienced

Domiciliary Care Branch Manager

to lead and oversee high-quality home care services for clients within the Lowestoft area. The successful candidate will be responsible for managing daily operations, supporting staff, and ensuring the safe and effective delivery of care that promotes independence and wellbeing.

This is a fantastic opportunity for an ambitious individual with strong leadership skills and a passion for delivering excellent care while driving business growth and operational success.

Reports to:

Operations Manager / Regional Operations Director

Key Responsibilities

Lead and manage branch staff, fostering a supportive and positive workplace culture. Oversee day-to-day branch operations, including scheduling, client assessments, and care planning. Ensure compliance with CQC standards, regulations, and internal policies. Monitor service quality, implement improvements, and manage risks effectively. Build strong relationships with clients, families, and community stakeholders. Manage budgets, monitor KPIs, and identify opportunities for business growth. Recruit, train, and support care staff to maintain high service standards.

Skills & Experience

Proven experience in a

domiciliary care management

or similar role (essential). Excellent understanding of

CQC standards

and regulatory requirements. Strong leadership, organisational, and communication skills. Business acumen with the ability to grow and develop services. Full UK driving licence (essential).

Education & Qualifications

Minimum

NVQ Level 4/5 in Health and Social Care

or equivalent qualification.

What's on Offer

Comprehensive induction and ongoing training. Clear career progression and development opportunities. Employee Assistance Programme. Blue Light Card Scheme (enrolment fee reimbursed). Paid DBS disclosure. Paid breaks during working hours. 750 welcome bonus (not applicable to agency applicants). Excellent performance-related bonus scheme. Additional bonuses as branch hours increase. 25 days annual leave plus bank holidays. Company pension scheme. Employee wellbeing and discount programmes.
Job Types: Full-time, Permanent

Pay: From 45,000.00 per year

Benefits:

Company pension Employee discount Flexitime On-site parking Referral programme Store discount
Work Location: In person