Job Description

Location:

St Luke's Donation Centre, Sheffield


At St Luke's, our retail operations directly fund the expert, compassionate care we deliver to patients and families across Sheffield. We're looking for an organised, proactive, and people-focused Donation Centre Supervisor to help us keep things moving behind the scenes. Based at our Donation Centre, you'll play a key role in ensuring our stores are well-stocked, our volunteers feel supported, and our high standards are always maintained.

About the role

As a Donation Centre Supervisor, you'll assist the Management Team in the day-to-day running of the Donation Centre - the busy hub where all our donated goods arrive, are sorted, and then distributed to our shops across the region.


This is a hands-on, physical role involving stock handling, processing, and logistics coordination, as well as supporting and supervising a dedicated team of staff and volunteers. You'll be a key holder, responsible for safe opening/closing of the premises, ensuring health and safety compliance, and helping us maintain a positive, respectful environment in line with St Luke's values.

What you'll do

Sort, process, and manage donated goods in line with retail needs and Gift Aid procedures Ensure quality, efficiency, and timeliness in stock handling and van deliveries Supervise, support and motivate volunteers and team members Ensure the Centre is safe, secure, clean and compliant with all H&S standards Identify valuable or unique items and liaise with our vintage and e-commerce teams Support volunteer recruitment, training, and induction processes Hold keys and ensure secure opening and closing of the premises as required

What we're looking for

Experience in a supervisory or team-leading role, ideally in a warehouse, logistics or retail environment Strong organisational skills and the ability to multitask in a fast-paced setting A hands-on, practical approach and willingness to do physical work Excellent communication skills and a friendly, professional manner Confidence in promoting a safe working environment and adhering to procedures Commitment to St Luke's values: Compassionate, Dignified, Inspired, and Pioneering

Why Work for Us?

By working at St Luke's, as well as making a real difference to the lives of those living with a terminal illness, you will also be able to take advantage of our staff benefits.

A generous leave policy, including additional Wellbeing Days Flexible working & enhanced family leave Great pension plus death-in-service cover Free wellbeing & mental health support Reimbursement for job-related fees Discounts via Blue Light Card & more Save with our Cycle to Work scheme

At St Luke's, we believe in providing a space where everyone can thrive. We're committed to equity, diversity and inclusion in all areas of our work.


For informal enquiries, contact Emily Cox, Warehouse & Logistics Manager on 0114 235 7676.