Job Description

We\'re UserTesting, a leader in experience research and insights; we believe the path to human understanding and great experiences start with a shared understanding-seeing and hearing how another person engages with the world around them and taking in their perspective. Working at UserTesting, you will be empowered to help organizations discover the human side of business-transforming how they work, collaborate, innovate, and bring new products and experiences to market. This is what inspires us, and it\'s how we enable companies to connect with their audiences naturally and organically through an experience that is uniquely, and intentionally human.

A trusted company by top brands for 15+ years, UserTesting, recently merged with UserZoom, has over 3,400 customers in 50 countries, including 75 of the Fortune 100 companies. Joining our team means being part of a passionate group focused on transforming how companies learn from and understand their customers. Come join us and help us build the engine for human understanding.

Our Sales team is a dynamic, successful and high-achieving group of skilled individuals. If you don\'t see a sales job that perfectly matches what you\'re looking for, we still want to hear from you.

Whether you\'re looking to start your career in a Business Development Representative (BDR) role or continue your success as an Account Executive, we\'d love to hear from you. If you have knowledge and experience selling in the SaaS space and want to contribute to the success of a global organisation, click apply and we\'ll review your details. Once an opportunity opens up that matches, we can talk in more depth.

We work within companies across SMB, Mid-Market, Enterprise and Global segments who are in a variety of industries and geographies. In any sales role, you\'ll be using a solution-based, consultative sales process and develop new business opportunities by analyzing and proactively targeting high-potential departments within a large enterprise.

What We\'re Looking For

In any role for our sales organisation, we look for:

• Previous experience selling SaaS solutions
• Curiosity and the drive to ask questions and expand your knowledge and
• Coachability and the willingness to learn from others and develop yourself
• You\'ll need a passion for working with emerging technologies and a desire to deeply understand and demonstrate UserTesting\'s functionality, use cases, as well as business and technical elements
• You\'ll know the difference between activity and results and have a solid work ethic
• An added bonus is any experience you have using a structured, value-based sales approach (we use MEDDICC)

Perks & Benefits

• 25 days holiday
• Private Medical Insurance
• Dental cover
• Pension
• Life Insurance
• Income protection
• Volunteer Days
• Enhanced family leave

To learn more about our team, culture, and customers, check out our , , and . Aside from a great work environment and the opportunity to make an impact, we\'re also growing the team quickly-join us!

At UserTesting, we are committed to providing more inclusive and accessible experiences for our candidates. We pride ourselves on building empathy; diverse perspectives, which we believe are the key values to creating exceptional experiences for everyone. Our commitment to providing accessible experiences is driven by this belief and our core values. If you require any accommodations or have any specific requests about how we could tailor our interview process to better suit your needs please contact us on: . If you need to speak to someone please ask!



UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives.

UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing askPeopleOps@usertesting.com.

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