The Door Supervisor plays a critical role in maintaining the safety and security of premises, ensuring a welcoming environment for guests while effectively managing any potential risks. This position requires a vigilant individual who can oversee entry points, monitor activities within the venue, and respond promptly to any incidents. The Door Supervisor will work closely with security personnel and management to uphold the highest standards of safety and customer service.
Duties
Monitor and control access to the venue, ensuring only authorised individuals enter.
Conduct regular surveillance of the premises to identify any suspicious behaviour or potential security threats.
Respond swiftly to incidents, including disputes or emergencies, utilising conflict resolution skills to de-escalate situations.
Collaborate with law enforcement and emergency services when necessary.
Maintain accurate records of incidents and daily activities for reporting purposes.
Ensure compliance with licensing laws and health and safety regulations.
Provide assistance in loss prevention strategies to minimise theft or damage to property.
Conduct regular checks of CCTV systems to ensure functionality and review footage as needed.
Skills
Proficient in surveillance techniques and loss prevention strategies.
Knowledgeable in first aid procedures, with the ability to administer basic medical assistance if required.
Familiarity with CCTV operations and monitoring systems.
Strong observational skills with attention to detail.
Excellent communication skills, both verbal and written, enabling effective interaction with staff and patrons.
Ability to remain calm under pressure while making sound decisions in challenging situations.
Strong interpersonal skills, fostering a positive atmosphere within the venue while enforcing rules.
This role is essential for ensuring a safe environment for all patrons and staff, contributing significantly to the overall success of the establishment.
Job Type: Full-time
Pay: 12.00-13.50 per hour
Expected hours: No more than 4 per week
Schedule:
Night shift
Language:
English (preferred)
Licence/Certification:
Sia door supervisor (preferred)
Work Location: In person