Job Description

Job Overview

Age UK South Cumbria (formerly Age UK South Lakeland) have a unique opportunity for an experienced Driver/Store Associate to be based in our Ulverston & Barrow Superstores. You will be managing our new Barrow store in the absence of the Manager where you will help create an excellent customer experience whilst working on the shop floor. You will maximize sales through existing opportunities to enable the store to meet stringent targets, whilst ensuring all health & safety, legislative & organisational procedures are adhered to.

Duties

To supervise in the manager's absence, the Age UK South Cumbria new Barrow shop, ensuring efficient and effective supervision of staff & volunteers, premises, and stock to provide a high-quality retail service in relation to agreed performance targets. To ensure all appropriate standards of security and health & safety are met. To assist the manager in achieving agreed income and performance targets. To ensure the shop is always clean and tidy and that all stock is displayed in a safe, attractive, and presentable manner. Ensure that all statutory responsibilities are met, including Fire and Health & Safety Regulations. Ensure that all statutory responsibilities are met, including Fire and Health & Safety Regulations. Hold Superstore keys, opening and closing the premises for trading hours and responding to emergency call out, when necessary. Take overall responsibility for the Age UK South Cumbria vehicle, ensuring that it is clean, fueled and maintained in roadworthy condition and that all defects are reported promptly to the Superstore manager. To route the vehicle in co-operation with the Barrow and Ulverston managers - ensuring their efficient and effective use for their delivery and collection service. To generate stock donations to meet sales requirements; accept, sort, price, and display stock in accordance with Age UK South Cumbria guidelines, acknowledging receipt and arranging collection where necessary. Responsible for stock control, including the disposal of unsold or unwanted donations at the best possible return and in accordance with health & safety and legislative requirements. Administer and promote the gift aid system. To enhance the Age UK South Cumbria image through a professional retail service, ensuring that all queries about Age UK services are answered promptly and information held at the shop is relevant and up to date. To ensure that all Age UK South Cumbria administrative and financial procedures are followed including banking, weekly returns, and maintenance of pay outs, volunteer attendance and training records. To undertake any other appropriate duties required to achieve performance targets and realize the full potential of the Superstore. To be willing to travel within the South Cumbria region as required to meet the needs of the role and the organisation. To always work within Age UK South Cumbria's policies and procedures - including Equal Opportunities, Health and Safety, Data Protection, Confidentiality and Environmental policies

Qualifications

You MUST hold a valid UK driving licence and due to insurance purposes you will have to be over 25 years of age. You will be required to drive a Luton box van Previous supervisory experience in retail or customer service is preferred but not essential. Strong communication skills with the ability to engage customers effectively and the ability to work alongside volunteers & colleagues to work as a close knit team Due to the amount of heavy lifting that may be involved you will need to be physically fit. It is essential that you have the flexibility to work 5 days out of 7 on a flexible basis.
We offer five weeks paid holiday per year, plus public holidays and an additional day off on birthdays. A pension scheme is available for staff and after completing a probationary period of six months staff are enrolled into a health benefit scheme .

If you are passionate about helping others, possess strong retail and communication skills, and have the ability to analyze situations effectively, we encourage you to apply for the role of Driver /Store Associate.

Please contact us on 01539 728118 or via email on ldawes@ageuksouthcumbria.org.uk to request an application pack.

An application form must be completed in order for the application to be considered.

Job Type: Full-time

Pay: 22,222.00-22,531.00 per year

Benefits:

Company pension Health & wellbeing programme Store discount
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Reference ID: Driver/Store Associate - UB May 2025