Duty Manager Job in The Odyssey Trust

Duty Manager

Belfast, NIR, GB, United Kingdom

https://www.mncjobs.co.uk/company/the-odyssey-trust

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Job Description

Duty Manager - Visitor Experience

SITE: W5 - Odyssey Group

LOCATION: Queen's Quay, Belfast, BT3 9QQ

RESPONSIBLE TO: Operations Manager

TERMS: Full time, Permanent - will include weekends & evening working.

DATE: August 2025

OVERALL PURPOSE OF THE JOB:

Be a part of something amazing.

As a Duty Manager you will take on a key management role, interacting with our customers and staff to deliver BEET (best experience every time) and work alongside the Visitor Experience management team to deliver a world class experience.

ESSENTIAL CRITERIA:

4 GCSE's (grade C or above) including Maths and English or equivalent 1 years experience in a duty manager role in retail, hospitality or a Visitor Attraction. Experience of managing a team Experience of managing visitor expectations Competent in IT skills

DESIRABLE CRITERIA

Current First Aid at Work Certificate. Experience working in a Visitor Attraction. Experience in the use of computer booking and scheduling systems. Duty Manager experience within the Retail, Tourism and Hospitality sector. Experience managing a large team.

COMPANY BENEFITS

The Odyssey Group has a range of benefits which it offers to full and part time staff:
Free car parking Contributory pension scheme, life assurance, a paid sickness benefit plus a health cash plan. Salary Sacrifice including pensions, holiday and cycle to work schemes. 33% Discount in the W5 cafe & 10% discount in the W5 shop. * Complimentary tickets to Belfast Giants, friends and family access to W5 and advanced ticketing to Arena events.

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