Job Description

Job Ref:

DAL3125

Branch:

Clayton Hotel Bristol

Location:

Clayton Bristol Hotel, Bristol

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

06/10/2025

Closing date:

08/11/2025

Duty Manager

Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great leadership is at the heart of hospitality. Dalata Hotel Group are currently looking for an experienced leader who is eager to take ownership, elevate their teams, and drive outstanding performance while continuing to grow professionally.



In this role, you will enjoy the unique opportunity to shape the culture and success of your team, contribute to the strategy of this hotel and drive the business to ensure it reaches its potential. You will lead and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success.

Benefits

Development Opportunities through our Dalata Academy to support your career journey Pension access (Ask your HR Manager for local pension information) performance-related bonus plan 50% Off FB in all properties EUR/60 employee rate on rooms for all Dalata-owned hotels 30% off the Friends Family rate Free employee meals on duty Extra AL day for every year worked (5 days to a maximum of 5 days) Employee Assistance Programme Cycle to Work Scheme/Transport Schemes Staff Appreciation Initiatives, fun team-building activities and regular charity events

Your Key Duties and Responsibilities:

Manage multiple stakeholders within the hotel while playing a key role in the hotel's operational management. Oversee hotel operations, greet guests, and inspire the team to deliver exceptional hospitality. Possess strong operational knowledge with the ability to work across departments as needed. Assist other managers with interviewing and recruitment Coach and train new employees to ensure everyone feels confident in their new roles. Demonstrate excellent problem-solving skills and the ability to handle conflicts or complaints smoothly.

Requirements:

3-4 years experience as a Deputy or Operations Manager in a large hotel. Standards Driven; particularly in Food Beverage. Strong desire to progress and develop your career in hotels. People leadership and motivation experience. Proven ability to develop talented employees. Strong communicator and comfortable in contributing to the overall hotel strategy. Ability to develop and build relationships and influence all levels of the business




Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.



Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.



Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.


Welcome to Clayton Hotel Bristol City where our famously personal way makes your time with us a little more special.



Our 4-star hotel is located right in the heart of Bristol City. From fine dining, shopping and culture, you're connected to everything. Located in the old city at the walls of St Johns, a short stroll from Bristol's shopping quarter and Bristol harbourside, it's a place that has everything from food, culture and entertainment. If you want to see even more of the area, we're conveniently located by several bus routes with scooter and bike rental available nearby.



A modern contemporary hotel housed in the Grade ll listed Everards print works. The design of the building celebrates Bristol's connection to art whilst restoring a piece of local history.