Job Description

Job Title: Duty Manager

Location: Oddfellows Hotel, Chester

Job Type: Full-Time

Salary: Competitive, dependent on experience

About Us:

Oddfellows Chester is a unique, design-led boutique hotel located in the heart of the historic city. Known for its eclectic interiors, vibrant atmosphere, and exceptional service, the hotel boasts stylish bedrooms, a popular restaurant, and a lively cocktail bar. Whether it's an afternoon tea, private event, or a luxury weekend escape, Oddfellows delivers a one-of-a-kind experience for every guest.

The Role:

We are seeking an enthusiastic, experienced, and hands-on

Duty Manager

to join our dynamic team. As a key member of the hotel's leadership team, you will be responsible for overseeing the day-to-day operation of the hotel, restaurant, and bar, ensuring high standards of service, safety, and guest satisfaction are consistently met.

Key Responsibilities:

Oversee daily hotel operations across front office, bar, and restaurant Act as the first point of contact for guests, handling any issues with professionalism and efficiency Support and lead by example, ensuring staff are delivering outstanding service Monitor staff performance and support team development and training Assist in managing bookings, check-ins/outs, and guest enquiries Ensure compliance with health & safety, licensing, and hygiene standards Handle cashing up procedures and end-of-day reports Take responsibility for the hotel in the absence of senior management

What We're Looking For:

Previous experience in a Duty Manager or supervisory role within a hotel, bar, or restaurant environment Excellent customer service and communication skills Strong leadership abilities with a hands-on, proactive approach Ability to stay calm under pressure and resolve issues effectively Flexibility to work a variety of shifts, including evenings, weekends, and bank holidays A genuine passion for hospitality and creating memorable guest experiences

What We Offer:

Competitive salary and staff discounts Training and development opportunities A creative and supportive working environment The chance to be part of a growing and unique hospitality brand

Ready to join the Oddfellows family?

If you have the personality, experience, and drive to thrive in a fast-paced, creative hospitality environment, we'd love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: 12.00-14.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Company events Company pension Employee discount
Shift:

Day shift Night shift
Work days:

Monday to Friday Weekend availability
Experience:

Hospitality management: 1 year (preferred)
Work Location: In person

Reference ID: 100482