Job Description

Are you a natural leader with a passion for nightlife, cocktails, and creating unforgettable guest experiences? We're looking for a Duty Manager to join our KONG Glasgow at our vibrant late-night cocktail bar and nightclub.

As Duty Manager, you'll be at the heart of our venue's operations, ensuring everything runs smoothly during day and late-night service. You'll lead the team, support senior management, and help deliver an exciting, safe, and welcoming atmosphere for our guests.

Key Responsibilities:

Oversee daily and nightly operations, ensuring exceptional service and guest satisfaction. Manage and motivate staff on shift, leading by example on the floor. Handle opening/closing procedures, cashing up, and stock control. Maintain compliance with licensing, health & safety, and security standards. Support training and development of team members. Deal with customer queries and incidents professionally and efficiently.

About You:

Previous experience in a supervisory or management role within hospitality preferred. Strong leadership skills with the ability to motivate and manage a team in a fast-paced environment. Excellent communication and problem-solving abilities. A passion for cocktails, nightlife, and delivering outstanding service. Flexibility to work late nights, weekends, and public holidays.

What We Offer:

Competitive salary based on experience. 45-hour contract with consistent shifts. Staff discounts and perks. Opportunities for career progression within a growing business. A fun, dynamic, and supportive work environment.
If you thrive in a buzzing late-night atmosphere and want to be part of a passionate, guest-focused team, we'd love to hear from you.

We are committed to promoting equal opportunities in employment. All job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Job Type: Full-time

Pay: 29,000.00-32,000.00 per year

Benefits:

Discounted or free food Employee discount
Work Location: In person