Job Description

Cyflog

34,434 - 39,152 Pro Rata | Gradd 7

Oriau cytundebol

22.5

Sail

Rhan amser

Pecyn

Parhaol | 22.5 awr yr wythnos

Categori/math o swydd

Oedolion a Chymunedau

Dyddiad postio

30/09/2025

Cyfeirnod swydd

REQ005793



It is vital that you demonstrate how you meet the 'essential' criteria listed in the Person Specification, in order to secure an interview: How to apply - guidance for applicants | Torfaen County Borough Council

Greenmeadow Community Farm, one of Cwmbran's local treasures, is looking for a dynamic and proactive Duty Manager to join our team. This is a hands-on, customer-facing role that requires strong leadership, excellent organisational skills, and a passion for delivering high-quality service in a unique farm environment.

About the Role

As Duty Manager, you will oversee the daily operations of the Farm, ensuring high standards across all departments. You'll be responsible for the health and safety of staff, volunteers, and visitors, and play a key role in maintaining a safe, welcoming, and enjoyable environment.

Key Responsibilities

Lead and supervise staff and volunteers to deliver excellent customer service. Manage site cleanliness, safety, and maintenance. Coordinate staffing and training in liaison with managers. Act as key holder, responsible for opening/closing and cash handling. Respond to customer queries and complaints professionally. Oversee health and safety procedures, risk assessments, and emergency plans. Support special events and daily farm operations. Deputise for the Farm Director and Commercial Manager when required.

What We're Looking For

Proven experience in people and premises management. Strong understanding of health and safety legislation. Excellent communication and interpersonal skills. Ability to work independently and solve problems effectively. Flexible, resilient, and customer-focused approach. Willingness to work weekends, evenings, and bank holidays as required.*



For an informal discussion regarding this vacancy please contact jac.griffiths@torfaen.gov.uk.

Welsh Language Skills are desirable for this post but not essential.

This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive screening process will be undertaken on all applicants which will include an Enhanced check with the Disclosure and Barring Service

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Torfaen County Borough Council strive to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment. You are welcome to submit your application form in English or in Welsh. Each application will be treated equally.