Job Description

The Red House is a luxury retirement village, home to 59 private apartments and leisure facilities spread across beautiful, landscaped parkland on the outskirts of Ripon.

The Role - Duty Manager

We are looking to recruit someone to support our existing 4-person Duty Manager team and take responsibility for the day-to-day activities of the Village and provide our Apartment Owners with the highest level of service.

Your duties will include:

Managing a team of colleagues including General Assistants, Chefs and a Handy Person

Working with the General Manager to develop and manage a quality hospitality offering in our restaurant and bar

Developing, planning and managing events for Owners

Deputising for the General Manager in their absence

Co-ordinating building maintenance and carrying out health and safety checks

Please note that personal care is not provided by our Team to Owners and is not a requirement of the role.

Hours:

As part of a team of 4 Duty Managers you would work an average of 28 hours per week, comprising a 4-day rolling shift system: a Day Shift, an Evening Shift, and two days off. The evening shift includes a sleepover until the following morning and an allowance of 50.50 is paid for each sleepover. There are an average of 8 sleepovers per month.

The basic salary and sleepover allowance brings an annual salary of around 25,000. With additional hours to help with events and provide holiday cover for colleagues this can rise to 28,000.

Benefits:

Competitive salary, with an annual increase.

Sleepover bonus

Annual Sales-related bonus

Uniform Allowance

Meal provided on duty

Comfortable accommodation for sleepover.

Use of Gym facilities

Discount in Hair Salon

Onsite parking

Sick Pay

Overtime paid for every extra hour worked over contracted hours

Pension Scheme

Full training given

. Company events

Requirements:

Experienced in a customer focused environment such as retail or hospitality is desirable, however we do welcome applicants from all backgrounds.

Excellent interpersonal and communication skills

Ability to work both as part of a team and independently

A DBS check is mandatory for this role.

This is a fantastic opportunity to join a small, friendly team working in a luxurious environment in a job where every day is different and it's never boring.

Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Benefits:

Company events Discounted or free food On-site parking
Application question(s):

Overnight management experience?
Work Location: In person