Job Description

Job description: Duty Manager

Skuna Boats was launched in 2017 with a mission to provide unique water based experiences. Since then we have grown to become an award winning experience and one of London's most loved tourist attractions.

We currently offer three experiences with our Hot Tub, BBQ and Igloo boats and a new one inbound.

We are looking for Duty Managers to join our team.

We are looking for someone with experience in leadership or management at a leisure attraction or within the marine industry. The role will work as part of our Operator Team, leading shifts when our managers are not on site and ensuring our customers have a safe and enjoyable experience..

The Person

We are looking for a highly organised, adaptable, customer focused leader who is looking for a role in an exciting scale up company. The role will work across our London locations and the majority of time will be spent outdoors.

The Role

Manage day-to-day operations and our customer experience. This is a hands-on outdoors based role. Take a lead on ensuring our health and safety processes are implemented at all times. The role is a mixture of marine, hospitality and operations.

Your skills and experience

A can-do, give-me-a-problem-and-I'll-solve-it attitude Strong attention to detail and ability to be organised Excellent customer service and conflict resolution skills. Manage stock and equipment. Manage the team on site effectively. Marine experience - it is not required that you have experience of the marine industry, but it is preferable Sound Health & Safety knowledge Qualifications preferred: RYA courses, First Aid

Benefits

Use of our boats, subject to availability 50% off boats for friends and family. 50% discount at our sister business Barge East (Restaurant in East London) Pay on demand available Development and Training Opportunities Company pension scheme Staff socials and company events Discounted and free food on site Local employee discounts & Tips
Job Types: Full-time, Permanent

Pay: 30,000.00-32,000.00 per year

Additional pay:

Bonus scheme Loyalty bonus
Benefits:

Casual dress Company events Company pension Discounted or free food Employee discount
Schedule:

10 hour shift Holidays Weekend availability
Application question(s):

Are you available to work weekends? Do you have any experience on boats in a personal or professional capacity? Tell us about your management experience? What do you like about what Skuna does?
Work Location: In person

Reference ID: DP040323DM