Job Description

Duty Manager - Brookfields House, Clayton Road, Newcastle-under-Lyme, Staffordshire, ST5 3AF.

Adlington Management Services (AMS) is an innovative specialist manager of high-quality retirement accommodation with care. The company is part of the multi-award-winning developer, Adlington Retirement Living.

We are looking for a highly motivated and enthusiastic Duty Manager with great interpersonal and communication skills for our latest Retirement Living Community. Exclusively for the over 55's, Brookfields House, is situated inNewcastle-under-Lyme, Staffordshire.

Homeowners of the 75 privately-owned apartments will benefit from modern, stylish living in a safe and secure environment. The development offers an independent lifestyle with tailored care and support available if needed, in addition to a host of communal facilities such as an on-site restaurant, Homeowners' lounge, coffee lounge, activities studio, therapy room, hairdressing salon, and more.

Purpose of role:

As a Duty Manager you will be supporting the General Manager to ensure the delivery of high quality, customer focused housing management, care and support, catering, maintenance, and administration services.

Responsibilities include:

Supporting the General Manager with the day to day running of Brookfields House ensuring AMS standards are always maintained.

Welcoming the Homeowners to their new home and helping them to settle into the new community.

Deal with Homeowner and building emergencies in a calm and professional manner.

Provide the front of house service to welcome visitors.

Support social and group activities to enhance the lives of the Homeowners.

Ensuring the smooth delivery of a programme of leisure and social activities for homeowners. Including the promotion and use of all the facilities and delivery of all services within the community.

The hours of work average 15.75 hours per week; 63 hours every 4 weeks and consist of 2 shifts per week comprising of Early (7am-3pm) Late (3pm-10pm) and Sleep (10pm-7am) shifts. Shifts are worked over a 7-day period which include Bank Holidays and weekends on a 4-week rolling rota. Optional additional shifts to cover holidays and other absences will be available as and when required.

The Benefits

Our quality focused, family run businesses make significant investments in employees with ongoing success directly attributed to a strong emphasis on teamwork and open communication. Each member of the workforce is valued, and support is provided for career development.

As a Duty Manager, you will benefit from:

A salary of

13.52 per hour

on a

15.75

hour a week basis this includes allocated sleep-in duties (10pm-7am).

107 hours

per annum annual leave inclusive of Bank Holidays

6% employer pension contributions

Life assurance at 4 x annual salary

Working in a new, purpose-built retirement community

Support from a professional head office team

Job Type: Part-time

Pay: 13.52 per hour

Expected hours: 15.75 per week

Work Location: In person