Job Description

Job Advert

DUTY HOTEL MANAGER - THE RETREAT, NEW FOREST

An exciting opportunity has arisen to join the Management Team at this wellness destination hotel for an experienced individual to join our team at this Hotel and wellness destination.



The ideal candidate will have Duty Manager and Front office experience in a hotel and be capable of working as part of a team.



The position is for 23 hours over three days a week including at least one weekend day per week

Key responsibilities include:

Work with management to assess and improve processes and policies. Work closely with Manager on room revenue management Maximise room occupancy. Uphold and enforce company policies. Address customer issues and complaints Schedule regular maintenance and cleaning of facilities Oversee security of the facility

Experience and skills:

Previous experience within hospitality sector Duty Manager or similar management role Front office/Reception experience preferred Excellent Customer Service Knowledge of cash management and bookkeeping procedures Ability to lead a team Strong organisational skills Knowledge and experience of facilities maintenance and/or security Strong problem-solving skills Availability to work shifts including weekends and bank holidays


You will work with a small, committed team to deliver an exceptional 'staycation' experience, with a strong focus on healthy living, enjoying the unique atmosphere of the Hinton Admiral Estate, set between the South Coast and the New Forest.

Person specification:

Educated to at least A level standard - Recent experience, of at least one year, in a similar hotel management role Front Office Experience

The position pays 17.00 per hour on a self-employed basis

About us:

The Retreat in the New Forest is part of the Hinton Admiral Estate, The Retreat, New Forestoffers:

A Georgian mansion in a highly visible location, between Christchurch and the New Forest, containing 15 en-suitebedrooms A two-bedroom self-catering cottage. Two beautiful and airy spaces for a host of classes (around 1000 per year), including yoga, Pilates, gong baths, Qi Gong and guided meditation. Therapy room for various holistic therapies A Cookery School


Also, within The Retreat building there are independently-managed offerings to support the Retreat's core business:

The Colin Nash restaurant Independent holistic treatment businesses, Pilates, Counselling, Regressive Hypnotherapy, A Cookery School


For more information on this unique hotel see our website: https://www.theretreatnewforest.co.uk/

How to Apply:

* If you would like to be considered for this role, please send an up-to-date CV with a covering letter highlighting your relevant experience and why you seek this role to helen@purplehr.co.uk