Job Description

Full

Adlington Management Services (AMS) is an innovative specialist manager of high quality retirement accommodation. The company is part of the multi- award winning developer, Adlington Retirement Living.

We are looking for a highly motivated and enthusiastic Duty Manager with great interpersonal and communication skills for our Retirement Living Community , exclusively for over 55's at The Sailings in Southport.

Homeowners of the 55 privately owned apartments benefit from modern, stylish living within a safe and secure environment. The development offers an independent lifestyle with a host of communal facilities such as on-site restaurant, Homeowners' lounge, Guest suite, activities studio, therapy room, and hairdressing salon.

Purpose of the Role:

As a Duty Manager you will be supporting the General Manager to ensure the delivery of high quality, customer focused housing management, emergency support, catering, maintenance and administrative services.

Responsibilities include:

Supporting the General Manager with the day to day running, ensuring AMS standards are always maintained.

Welcoming any new Homeowners to The Sailings and helping them to settle into the new community.

Deal with Homeowner and building emergencies in a calm and professional manner.

Provide the front of house service to welcome visitors.

Support social and group activities to enhance the lives of the Homeowners.

Ensuring the smooth delivery of a programme of leisure and social activities for Homeowners. Including the promotion and use of all the facilities within the community.

As a Duty Manager, you will benefit from:

A salary of 14.48 per hour on a 28 hour a week basis this includes allocated sleep-in duties.

192 hours per annum annual leave inclusive of Bank Holidays.

6% employer pension contributions.

Life assurance at 4 x annual salary.

Working in a new purpose-built retirement community.

Support from a professional head office team.

Key skills and experience:

Work experience as a Duty Manager or similar role.

Ability to follow Risk Assessments, contribute and review when required.

Availability to work in shifts including weekends and nights.

Be able to work alone and as part of the team.

Customer service experience.

Strong organisational skills.

Experience with facilities maintenance and or security.

Strong problem - solving skills.

Computer literate.

Job Types: Part-time, Permanent

Pay: 14.48 per hour

Benefits:

Company pension
Application question(s):

Willing to work a fixed shift pattern that includes day, evening & night shifts, plus alternate weekends.
Experience:

Customer Service or Retirement Living or Housing Management: 1 year (required)
Work Location: In person