Job Description

Duty Manager

Duties:
- Oversee the daily operations of the facility
- Manage and supervise staff members
- Ensure excellent customer service is provided at all times
- Handle customer inquiries, complaints, and requests
- Monitor and maintain facility cleanliness and appearance
- Assist with scheduling and coordinating staff shifts
- Train new employees on company policies and procedures
- Conduct regular performance evaluations for staff members
- Collaborate with other departments to ensure smooth operations
- Handle cash transactions and maintain accurate records

Qualifications:
- Must be multilingual or bilingual (proficiency in multiple languages is preferred)
- Excellent communication and interpersonal skills
- Strong leadership abilities and decision-making skills
- Ability to handle difficult situations with professionalism and tact
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Previous experience in a supervisory or management role is preferred

If you are a motivated individual with excellent leadership skills and a passion for providing exceptional customer service, we encourage you to apply for the position of Duty Manager. As a Duty Manager, you will play a crucial role in ensuring the smooth operation of our facility and delivering an outstanding experience to our customers. We offer competitive compensation and opportunities for career growth within our organization.

To apply, please submit your resume along with a cover letter highlighting your relevant experience and language proficiency. We look forward to reviewing your application!

Job Type: Full-time

Pay: 12.21-13.00 per hour

Benefits:

Company events Company pension Gym membership
Ability to commute/relocate:

Wakefield WF1 1HA: reliably commute or plan to relocate before starting work (required)
Education:

A-Level or equivalent (preferred)
Work Location: In person