Job Description

In this role, you will design, develop, test, document and deploy D365-based solutions in accordance with agreed standards to support and maintain integrated IT services to the business, so that the company's aims and objectives can be achieved through its use of information technology.



You will extend the capabilities of the IT Applications team by providing the business with functional and technical expertise, specifically in Microsoft Dynamics CRM, in addition to other Microsoft development toolsets.

What you'll do

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In this pivotal role, you will:


work with the Enterprise, Solution and Technical Architects to establish and maintain agreed standards, patterns and designs applicable to the work undertaken and to ensure that they are adhered to collaborate effectively with the Project Manager and wider project resources, attend planning and project progress meetings with the objective of developing CRM solutions that meet evolving customer needs and comply with industry standards responsible for the design, coding, unit testing and documentation of software, complying with agreed techniques to high-quality standards and under version control, ready for sign-off through the gate process produce release notes and update system documentation, while also producing regular progress reports against agreed timescales highlight potential technical issues during the development lifecycle and escalate to the Project Manager and line manager evaluate, review and provide expert advice on programming methods, tools and/or standards used in the organisation, contributing towards the ongoing evolution of the Secure Software Development Life Cycle (SSDLC) plan, design and conduct unit tests on software, correcting defects and re-testing to achieve an error-free result in conjunction with the QA team, as well as liaising with Business Analysts and QA resources during testing cycles plan, design and conduct performance and usability tests on software to achieve systems that deliver acceptable performance and are easy to use undertake reviews of supplied specifications with others as necessary take part in peer reviews of your own work, colleagues and third-party resources as required to ensure high standards of software delivered to the business monitor key production systems, processes and software used in the company, carrying out immediate remedial work or making recommendations for subsequent corrective action to ensure SLAs are kept plan and undertake software upgrades under the standard change control process, ensuring the delivery of updated software is completed to agreed timescales with full agreement and communication with the business ensure that all software development and activities supporting it adhere to company security standards and that there are no breaches to data security either internally or externally.

What you'll need

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In this role, we are looking for:


experience in D365 (specifically Customer Service and Field Service Modules) Development comfortable with the Dynamics CE SDK and working with the APIs familiarity with Dataverse and managing integration data between different apps in the Microsoft Ecosystem the ability to write and debug plug-ins and workflow activities, as well as building workflows solid knowledge of JavaScript experience using supplementary technologies, such as Dynamics Portal technology, Power Automate, MS Power Platform, SharePoint Integration a good understanding of solution management and release processes unique to Dynamics CRM a broad functional understanding of the CRM application and the out-of-the-box capabilities a willingness to find solutions that work with the CRM functionality before resorting to custom code Scribe/Scribe Online/Azure/Logic Apps/Biztalk experience (beneficial) up-to-date technical certifications - consideration will be given to D365 CRM fundamentals MB-910, Power Platform Developer Associate PL-400, Dynamics 365 Field Service Functional Consultant Associate MB-240, Power Platform Solution Architect Expert PL-600 and Dynamics 365 Customer Service Functional Consultant Associate MB-230.

Other experience:


C#, WCF, MVC, ASP.net Microsoft Team Foundation Server (TFS) and/or Azure DevOps Online (ADO) Visual Studio family Transact-SQL RDBMS Microsoft SQL Server 2005, 2008r2, 2012 Microsoft Integration Services, Microsoft IIS, Web Services Office 365.

What you'll receive

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A combined pension contribution of up to 20%. Career progression and professional development opportunities. 25 days' holiday rising to 28 with length of service. The opportunity to buy up to ten days' holiday and sell up to five every year. A healthcare package that allows you to claim back healthcare costs. Life assurance of up to eight times your salary. A new electric car in exchange for part of your gross salary, subject to conditions. Cashback and discounts from more than 3,000 retailers. One paid volunteering day each year. Enhanced family leave and pay arrangements. An interactive health and wellbeing platform. Support from mental health first aiders. A 1,000 referral fee if you recommend someone to work for us.

Who we are

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YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:


Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West YTL Developments - a major UK developer currently redeveloping a 350-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors YTL Arena - the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.



We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.



If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.