Job Description

Ref Number

B16-01984

Professional Expertise

Student Recruitment and Admissions

Department

School of Education (B16)

Location

London

Working Pattern

Full time

Salary

36,433-41,833

Contract Type

Permanent

Working Type

Hybrid

Available for Secondment

No

Closing Date

23-Jan-2026

About the role

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The UCL Centre for Languages & International Education (CLIE) is looking to appoint an experienced Administrator to join the English for Academic Purposes Office. The EAP Office team is responsible for administration of the centre's many EAP-related courses: the undergraduate and graduate foundations, the Pre-sessional and PASHE, teacher training and other short courses.



The EAP Administrator is involved in the day-to-day administration of one or more CLIE courses, and will typically be responsible for handling enquiries and applications, issuing offers and confirmations, processing fees, working towards agreed enrolment targets, supporting the Points Based immigration process, guiding students through formal enrolment, maintaining student records and producing reports, administration of exams and certification, minute-taking of relevant Student Partnership meetings and participation in regular team meetings. The Administrator will report to the Head of EAP Administration and will work closely with other administrators in the EAP Office team, as well as academic leads, and colleagues in CLIE Marketing and Finance and the central UCL administration.



This is a full-time role of 36.5 hours per week, Monday to Friday, typically with 2 set days in the office and other days WFH.



You must have the right to work in the UK.



It is anticipated that the successful candidate will start work in early March 2026.

About you

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The ideal candidate will be an enthusiastic administrator with a friendly and professional approach and significant recent experience in student admissions or student records, in either the HE or private sector. You will be quick to understand and apply policy and able to communicate it in a clear and patient way. You will have the confidence to deal with a range of academic and administrative colleagues, and you will be a helpful and supportive team member, happy to seek advice, share information and participate in regular team meetings. You should be accustomed to a hybrid working model and be able to organise and prioritise, working to deadlines and targets, sometimes under pressure, with good time management and excellent attention to detail. You will also be able to demonstrate flexibility and readiness when faced with new challenges. Proficiency in the use of Microsoft and other software platforms is essential.



A full job description and person specification can be accessed at the bottom of this page.



Please note that all applicants will require access to the following equipment:


a modern laptop in good working order with:

a webcam and a headset

broadband internet with 50MB/s download speed

How to apply

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Click "Apply Now" button to apply. Besides your CV and copies of qualifications, please upload a personal statement indicating how your qualifications, experience and skills fulfil the person specification in "Cover Letter" section. Please refer to the attached job description and person specification.



Please note the following:


Interviews will take place in the week commencing 9 February 2026. They will be conducted online via MS Teams.


If you have any queries about the role, please contact the Head of EAP Administration Chris Metzger at c.metzger@ucl.ac.uk



If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact the HR Administrator Simona Andriusyte at s.andriusyte@ucl.ac.uk

What we offer

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As well as the exciting opportunity this role presents, UCL offers some great benefits including the following:


41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)

Additional 5 days' annual leave purchase scheme

Defined benefit career average revalued earnings pension scheme (CARE)

Cycle to work scheme and season ticket loan

Relocation scheme for certain posts

On-Site nursery

On-site gym

Enhanced maternity, paternity and adoption pay

Employee assistance programme: Staff Support Service

Discounted medical insurance


Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.

Our commitment to Equality, Diversity and Inclusion

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As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belon