Job Description

NO AGENCIES PLEASE

Hours:

8am to 5pm Monday to Friday

About us

The role of the warehouse administrator is to support a Contract Supervisor and Site Manager with all aspects of administration within the daily running of the warehouse and contract. The Warehouse Administrator will be responsible for preparing and monitoring all documentation to process inventory and supplies by receiving, storing, and delivering goods and ensure they understand, orchestrate and manage all areas of administration throughout the operation (goods in, goods out, inventory control).

Major duties & responsibilities:

Administration of orders, stock control, goods in and all supporting documentation Update & monitor non-conformances Inform internal and external customers about any changes with inventory and orders Maintain filing records daily and archiving monthly Undertaking general administrative duties such as - filing, photocopying, stationary orders Assist operational team process returns Deal and respond to emails and calls promptly Assist the Site Manager with administrative paperwork and WMS investigations Produce and provide KPI reports for customers and senior management Liaise with transport to coordinate customer deliveries Maintain high customer satisfaction levels through excellence in dispatching, identifying, receiving, and ensuring quality of products Interact with customers to resolve problems or answer questions Maintain records, utilise specialised reports, and document relevant information to calculate warehouse reports Ensure housekeeping standards are kept at a high level, including the overall site appearance Having a clear understanding of the costs within the operation and the further development of profitability by Client Comply fully with Health and Safety and other legislative obligations within the warehouse to minimise risks wherever possible Contribute towards the warehouse strategic plan, to implement and develop Continuous Improvement Plans and Lean/6s initiatives to processes and policies and implement where applicable Support the warehouse operation daily to ensure orders are picked, packed and fully fulfilled
What we are looking for...

Profile

A proven history and ability to work with customer constraints, meet tight deadlines, and managing operational needs Ability to retrieve, analyse, and input data Hands-on dedication to staff training and championing new ideas Excellent interpersonal and communication abilities Strong organisational and time management skills Ability to work with others Ability to build and maintain good working relationships with all customers, ensuring they receive the best possible service at all times A positive 'can do' attitude and flexible in their approach to work A logical approach to problem solving

Technical competencies:

Previous administrative experience is essential Previous warehouse experience is desirable Strong organisational skills Strong computer literacy, including knowledge of WMS systems Good working knowledge of warehouse / transport procedures Strong knowledge of Microsoft Office packages Accepts additional challenges and responsibilities Ability to adapt and learn new IT software ADR awareness is an advantage but is not essential as training would be given Accepts additional challenges and responsibilities

Behavioural competencies:

Ability to communicate at all levels and build strong, positive relationships Drives self and the team to exceed goals Shares information frequently and systematically to support people and business results Strong ability to implement changes as well as lead others to have a positive response to change Encourages innovation and progressive ways in the workplace Proactively seeks out opportunities to gain new knowledge and skills Team Player but also ability to work on their own initiative Confident and professional manner Willing to step in and help other areas as required
This job description is provided as a guide to the main duties and responsibilities of the role. The employee is required to undertake such other duties as may be reasonably required.

Benefits:

Holiday: 23 + bank holidays Pension: 4% EE and 4% ER following probation 3 x Basic Life assurance Health Cash Plan inclusive of EAP
Job Type: Full-time

Pay: 28,528.24 per year

Benefits:

Company events Company pension Cycle to work scheme Health & wellbeing programme Life insurance On-site parking
Work authorisation:

United Kingdom (required)
Work Location: In person