EP Group is an award winning, global packaging manufacturer with production facilities across Europe and South East Asia.
Our global headquarters in Birmingham is home to our dedicated paper manufacturing division providing a wide range of food packaging products for the likes of McDonalds, Amazon, Marks & Spencer and Greggs.
E Commerce Account Manager - Amazon
We are now looking for an E-Commerce Account Manager to manage our growing Amazon account. The role will primarily focus on driving sales across our product range and delivering profitable growth.
You will also manage stock and inventory, order processing, developing our presence on Amazon with creative listings and delivering exceptional customer service.
We are seeking a driven and ambitious individual with proven experience of managing a successful Amazon account.
Key duties will include:
Manage our Amazon Account through the Vendor Central Portal and Amazon Seller Central portal
Create and manage listings for each product
Monitor and analyse performance, rankings, ratings and customer reviews and make recommendations to enhance performance.
Manage stock levels and inventory and liaise with stock control to ensure adequate stock levels
Oversee the processing of orders via Amazon FBA or direct to the end customer
Ensure on time despatch of all product sales
Provide a high level of customer service
Liaise with key stakeholders within the business to ensure that ecommerce sales and operations run smoothly
Requirements for the role:
Proven experience of delivering profitable growth of an Amazon account
Experience of using an Amazon Vendor Central or Central Selling account is essential
Experience of creating effective product listings and an understanding of the inputs to achieve high ranking listings
Strong account management experience
An understanding of strategy, forecasting, listing / keyword / creative optimization, testing and research
Strong communication skills
IT Literate, knowledge of Microsoft Office applications, with particularly strong skills in Microsoft Excel
Highly organised and able to work in a fast paced environment
Proactive in improving the process and changing the strategy to deliver results
Job Types: Full-time, Permanent
Schedule:
Monday to Friday
Work Location: In person
Reference ID: AS eCom
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