Job Description

About Us

Established in 1995,

Quorn Stone

is a leading retailer and importer of luxury natural stone and porcelain flooring, we have 9 showrooms across the UK, with a Head Office based in Loughborough. We are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

Due to expansion, we are looking for a

Ecommerce Assistant

to join our

Head Office

team in

Loughborough

, and as we continue to grow from strength to strength, we would love to consider your application!

We're looking for an enthusiastic and detail-oriented

Ecommerce Assistant

to join the team at Quorn Stone. This is an exciting entry-level opportunity for someone passionate about digital marketing and ecommerce who's looking to build their skills within a growing and dynamic business.

Working closely with the Ecommerce and Digital Marketing Manager, you'll play a key role in supporting day-to-day digital activities - from maintaining our website and product listings to assisting with marketing campaigns and helping track performance through regular reporting

Additional responsibilities

Assist with the daily management of our Shopify-powered website, ensuring product listings, images, and descriptions are accurate and up to date. Liaise with the purchasing team to update product information, stock availability, and discontinuation. Help maintain and optimise product categorisation, filters, and navigation to improve the online customer experience. Support in reviewing and updating key website content such as FAQs, careers, and operational pages.

Analytics & Reporting

Help collect and compile key performance data, including website traffic, conversion rates, and campaign results. Support the Ecommerce Manager in preparing weekly and monthly performance reports, using tools such as Google Analytics, Shopify reports, and Excel. Help identify trends, patterns, and anomalies in data to inform decision-making and highlight areas for improvement. Maintain dashboards and reporting templates to ensure consistent and accurate performance tracking.

Digital Marketing Support

Help upload and manage SEO-optimised content such as blog posts and landing pages.

Research trends, keywords, and competitors to identify opportunities for growth and improvement.

Support wider marketing initiatives by ensuring campaign content is reflected across the website and digital channels.

Collaboration & General Support

Work closely with the Ecommerce Manager and external digital agencies to deliver projects on time. Collaborate with the wider marketing team to support campaign launches and promotional activity. Assist with administrative and project-based tasks as required across the wider marketing team.

Skills & Qualities

A genuine interest in digital marketing and ecommerce.

Comfortable working with numbers and interpreting performance metrics.

Strong attention to detail and organisational skills.

Excellent written and verbal communication abilities.

Confident using Microsoft Office (Excel, Word, PowerPoint); familiarity with Shopify, Google Analytics, or email marketing tools is a plus.

Willingness to learn new tools, platforms, and digital best practices.

A proactive, positive attitude and the ability to work effectively as part of a team.

What we offer:

A vibrant work environment with a supportive team culture. Employee assistance program. Competitive holiday allowances with the option to buy holiday. Enhanced parental leave. Company pension. Healthcare cash plan provided by Simply Health. Employee and friends and family discount on Quorn Stone products Company-sponsored events. Regular recognition and social activities. Employee wellbeing initiatives with Mental Health First Aiders available across the business.
#IMP

Job Type: Full-time

Pay: 25,000.00-27,000.00 per year

Work Location: In person