Job Description

Company Overview

Blackburn Tile Centre has been a trusted name in the retail of bathroom supplies and tiles since 1985. With a commitment to quality and style, we offer a diverse range of products including natural stones, porcelains, and stylish tiles to enhance homes across Blackburn and beyond.

Summary

We are seeking an experienced E-Commerce Manager to join our team at Blackburn Tile Centre. In this role, you will be responsible for overseeing our online sales strategies, enhancing our digital presence, and driving growth through innovative e-commerce solutions.

Responsibilities

Develop and implement effective e-commerce strategies to increase online sales. Manage the day-to-day operations of the e-commerce platform, ensuring a seamless user experience. Optimize website content for SEO to improve search engine rankings and visibility. Lead email marketing campaigns to engage customers and drive traffic to the website. Analyze market trends and customer behavior to inform product offerings and marketing strategies. Collaborate with cross-functional teams to align e-commerce initiatives with overall business goals. Monitor performance metrics and report on e-commerce performance to senior management.

Requirements

Proven experience in e-commerce management or digital marketing roles. Strong understanding of SEO best practices and online marketing techniques. Excellent project management skills with the ability to manage multiple initiatives simultaneously. Proficient in using e-commerce platforms and analytics tools. Strong leadership skills with experience in managing teams or projects. Good communication skills in English, both written and verbal.

Required skills and qualifications

Bachelor's degree in Business, Marketing, E-Commerce, IT, or a related field. 3-5 years of experience as an e-commerce manager or in a similar e-commerce or digital marketing role. Strong understanding of online sales platforms (e.g., Shopify, Magento, WooCommerce) and digital marketing strategies. Expertise in digital marketing techniques, including SEO, SEM, and social media marketing. Proficient in web analytics tools (e.g., Google Analytics) and e-commerce tracking tools. Excellent analytical skills and proficiency with CRM software and MS Excel. Knowledge of UX/UI principles and how they impact online sales. Strong problem-solving skills and ability to adapt to a fast-paced, evolving industry. Solid communication and organisational skills, with the ability to manage multiple projects simultaneously. Analytical mindset with the ability to derive actionable insights from data. Familiarity with e-commerce trends such as personalisation, chatbots, or AI-driven shopping experiences. Experience with inventory management and supply chain management.

Preferred skills and qualifications

Master's degree in Digital Marketing or E-Commerce. Experience managing online marketplaces (like Amazon, Flipkart, or eBay). Knowledge of best practices in search engine optimisation (SEO) and search engine marketing (SEM). Proficiency in content management systems (CMS) and customer relationship management (CRM) software. Experience with performance marketing, including paid advertising and retargeting strategies. Experience with advanced data analytics tools (e.g., Tableau, Power BI). Strong understanding of supply chain and inventory management in an e-commerce setting. Experience with A/B testing, conversion rate optimization (CRO), and user testing. Knowledge of web development and CMS platforms for custom e-commerce solutions. Strong financial acumen for managing e-commerce budgets and sales forecasts.
If you are passionate about e-commerce and ready to take our online presence to the next level, we invite you to apply today and become a part of our dynamic team at Blackburn Tile Centre!

Job Type: Full-time

Pay: 30,000.00-40,000.00 per year

Additional pay:

Bonus scheme Loyalty bonus Performance bonus Yearly bonus
Benefits:

Casual dress Company events Company pension Employee discount Free parking On-site parking
Schedule:

Day shift Monday to Friday Weekend availability
Education:

GCSE or equivalent (preferred)
Experience:

E-commerce Marketing: 5 years (preferred)
Work Location: In person

Expected start date: 01/08/2025