Job Description

Job Overview

:
We are seeking an experienced and driven Ecommerce Operations Manager to lead our B2C online retail strategy. This role will be responsible for managing our product listings and daily operations across various online marketplaces, including Amazon, eBay, Temu, and TikTok. The ideal candidate will have hands-on experience in ecommerce, a keen eye for optimization, and a passion for delivering exceptional customer service. You will work closely with our internal teams to ensure seamless order fulfillment, maintain inventory accuracy, and drive sales growth. If you're looking for an exciting opportunity to make an impact in a growing business, we'd love to hear from you!We are seeking an experienced and driven Ecommerce Operations Manager to lead our B2C online retail strategy. This role will be responsible for managing our product listings and daily operations across various online marketplaces, including Amazon, eBay, Temu, and TikTok. The ideal candidate will have hands-on experience in ecommerce, a keen eye for optimization, and a passion for delivering exceptional customer service. You will work closely with our internal teams to ensure seamless order fulfillment, maintain inventory accuracy, and drive sales growth. If you're looking for an exciting opportunity to make an impact in a growing business, we'd love to hear from you!

Key Responsibilities

:

Manage and maintain product listings across various online platforms, including Amazon, eBay, Temu, and TikTok. Optimize listings with high-quality images, SEO-friendly descriptions, and keyword-rich titles to maximize visibility and conversion rates. Monitor inventory levels across all platforms, ensuring that stock is accurate and orders are fulfilled on time. Coordinate with internal teams (warehouse, customer service) to ensure timely dispatch of orders. Oversee day-to-day order management and ensure customer orders are processed accurately and efficiently. Respond to customer inquiries on online platforms, providing excellent service and resolving issues as needed. Track and analyze sales performance across platforms, identifying trends and areas for improvement. Stay up-to-date with industry best practices, platform-specific guidelines, and ecommerce trends to continually improve operations.

Requirements

:

Proven experience managing ecommerce operations, particularly in B2C or online retail sales. Strong knowledge of online marketplaces such as Amazon, eBay, Temu, and TikTok. Familiarity with ecommerce platforms, order management systems (OMS), and inventory management tools. Strong organizational skills and the ability to manage multiple tasks and deadlines. Excellent communication skills, both written and verbal. Analytical mindset with the ability to track and interpret key performance metrics. Detail-oriented with a focus on accuracy and efficiency in listing management and order fulfillment. Experience with SEO, digital marketing, or social media marketing is a plus.
Job Types: Full-time, Permanent

Pay: 24,136.05-27,000.00 per year

Benefits:

Free parking On-site parking
Schedule:

Monday to Friday No weekends
Education:

GCSE or equivalent (preferred)
Experience:

E-commerce: 2 years (preferred)
Work Location: In person