Job Description

About Us

At

Finnmark Sauna

, we are the UK's leading experts in luxury sauna, steam, spa, and wellness products. We're known for our unmatched craftsmanship, high-performance equipment, and unwavering authenticity. With a new website about to launch, and our European expansion well underway, we're building the team to take our online retail business to the next level.

That's where

you

come in.

The Role

We're looking for an

eCommerce Manager

who lives and breathes online retail -- someone equally comfortable tweaking a Shopify Plus backend as they are analysing product performance, liaising with developers, or briefing freelancers on creative deliverables.

You'll be the

central figure driving the ongoing performance, optimisation, and evolution

of our websites -- both UK and EU -- across B2C and B2B channels.

Your job is to ensure that the

entire eCommerce experience delivers results

: strong UX, seamless site functionality, growing AOVs, and a clean, elegant path to purchase. Although you'll work alongside the digital agencies, freelancers, and in-house teams that manage various aspects of our digital marketing and website development, you will also be required to roll up your sleeves and assist with on-site content and general website changes on a regular basis.

This is a

hands-on, high-impact

role that will grow into a leadership position over time as you build out your own eCommerce team.

What You'll Be Responsible For

Managing, maintaining, and optimising our

Shopify Plus

websites across the UK and EU. Uploading and managing all website content: new products, collections, landing pages, blog content, imagery, and metadata. Ensuring the

user experience remains seamless, modern, and on-brand

, while constantly seeking opportunities to improve conversions and reduce friction. Liaising with developers, digital agencies, SEO specialists, and freelancers to deliver updates, fixes, and performance improvements on time and to spec. Monitoring and interpreting key analytics data (Google Analytics, Search Console, Klaviyo, Shopify reports) to

make data-led decisions

and deliver continuous improvement. Overseeing product taxonomy, categorisation, and navigation logic to ensure intuitive and efficient user journeys. Collaborating with marketing, sales, customer service, and logistics teams to ensure the site reflects business priorities and supports campaigns. Supporting the

launch and strategic growth

of our EU site and adapting user experience for different markets. Being proactive -- suggesting improvements, spotting gaps, and never settling for "good enough."

You'll Succeed If You...

Have

3+ years

of experience managing or running a high-performance eCommerce site on

Shopify Plus

, as well as experience in internationalisation, Shopify markets, and expansion stores. Understanding and awareness of localised SEO and Hreflang is important. Possess a deep understanding of core eCommerce fundamentals -- UX, analytics, conversion rate optimisation, merchandising, customer journey mapping, etc. Have strong IT and computer literacy -- must be comfortable navigating warehouse management systems (such as Cloud Commerce Pro), ecommerce platforms, and spreadsheets. Are a

strong operator

with excellent attention to detail and the ability to execute independently and at speed. Can confidently brief and manage developers, designers, and third-party agencies to deliver digital projects. Understand the wider digital marketing landscape (SEO, PPC, email, social) and know how these impact eCommerce performance. Are fluent in Google Analytics and Search Console, with a

data-first mindset

. Thrive in a fast-paced environment and enjoy

working collaboratively across departments

. Are proactive, humble, commercially aware, and passionate about the

world of wellness and digital retail

. Want to build -- processes, systems, websites, a team -- and

leave your mark

on a growing business.

What You'll Get

A pivotal role in a fast-growing business with exciting international expansion underway. Full ownership of high-performing Shopify Plus websites -- UK & EU. Mentorship and collaboration with senior directors experienced in digital and eCommerce. A brilliant team culture -- collaborative, fast-moving, energetic and supportive. 28 days holiday (including public holidays) + ability to buy 10 extra. Use of our

on-site wellness suite

(sauna, steam, cold plunge). Free onsite parking. Competitive salary.

Ready to Apply?

To apply, please send your CV and a cover letter within Indeed.

Due to the high volume of applications, we are unable to respond to all candidates. Please ensure you meet the essential experience requirements before applying, as applications without the relevant experience will not be considered.

We're excited to meet someone who's ready to own this channel, grow with the role, and help us scale our digital presence across the UK and Europe.

Due to the high volume of applications, we are unable to respond to all candidates. Please ensure you meet the essential experience requirements before applying, as applications without the relevant experience will not be considered.

Job Type: Full-time

Pay: 35,000.00-40,000.00 per year

Benefits:

Additional leave Company pension Employee discount Free parking Health & wellbeing programme On-site parking
Schedule:

Flexitime Monday to Friday No weekends
Work Location: In person