Ecommerce sales & Customer Service Manager Job in JJ Roofing Supplies

Ecommerce Sales & Customer Service Manager

London, ENG, GB, United Kingdom

JJ Roofing Supplies

7 Current Jobs Openings

Apply Now

Job Description

JJ Building Materials

- a new addition to the

JJ Roofing Supplies Group

Hours:

Monday-Friday, 8am-5pm

Salary:

Competitive basic +

uncapped commission

Location:

Office-based / Hybrid (UK)

About the Role

We're looking for an ambitious Ecommerce Sales & Customer Service Manager to help build and lead our online sales and customer service operation. This is a hands-on role with real progression, ideal for someone who understands building materials and wants to grow a team underneath them.

Key Responsibilities

Drive ecommerce sales across B2C and B2B customers Convert inbound enquiries into orders Oversee customer service across phone, email, and online Upsell, cross-sell, and improve order values Recruit, train, and manage a growing team Improve systems, processes, and performance reporting

Essential

Ecommerce, customer service, or trade sales experience

Good understanding of building materials and trade products

Strong commercial mindset Confident communicator Ambition to progress into a senior role

What We Offer

Uncapped commission Clear career progression Opportunity to build and lead a team No weekends Long-term role within a growing group
Job Type: Full-time

Pay: 42,000.00-60,000.00 per year

Benefits:

Company pension Free parking On-site parking Store discount Work from home
Application question(s):

Do you have a good understanding of building materials and trade products? Do you have experience working with Shopify? Are you able to commute to N21 3NJ? Do you have experience in sales and customer service? Have you ever managed, trained, or mentored staff?
Work Location: Hybrid remote in London N21 3NG

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.