Job Description

About us
The UCL Faculty of Population Health Sciences (FPHS) brings together eight academic departments whose common aim is to explore and understand the underlying factors that cause ill-health and innovate to improve health worldwide. Our Education Administration and Student Experience (EASE) team is organised in hubs to support our different types of students: Postgraduate Taught (PGT); Postgraduate Research (PGR); Undergraduate/Online; UCL East.
Our EASE team is integrated across the Faculty and we work closely to complete annual administrative tasks together. We are continually looking for ways to increase efficiency, reduced duplication, and create a better experience for our staff.
We are looking for 3 x Education Administrators to join our team to support our students in UCL East (Stratford).
About the role
There are three roles: two offered on a permanent basis, and one offered as a fixed term contract for one year. All roles are offered on a full-time (1.0 FTE) basis and are eligible for hybrid working, with a minimum of 40% on site.
Two of the roles (one permanent, one fixed term) will provide specialist administration for the new BSc Business and Health programme, ensuring effective procedures are adopted and documented for dealing with all aspects of the administration. The other permanent role will support both undergraduate and postgraduate students, specifically in their projects and placements.
The positions will administer every part of the student lifecycle, including attendance monitoring, induction, assessments, student records, and teaching activities. They play a crucial part in providing a high quality and timely service to students and staff.
These appointments are subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit for more information.
A full job description and person spec can be found attached.
About you
You should have a minimum of five GCSEs at Grade C or above (including Mathematics and English) or have similar relevant work experience.
You must have worked in a busy office environment, preferably within higher education. You should be very organised in your work, excellent at performing administrative duties, and be comfortable using a variety of software and systems.
You will need good communication skills and have the desire to offer a high level of service. You will need to be able to work well as part of a team, liaise with a variety of people, and establish good working relationships with staff and students in a teaching and learning context
A full job description and person spec can be found attached.
If you have any queries about the role, please contact Clare at c.metcalfe@ucl.ac.uk. If you need reasonable adjustments or a more accessible format to apply for this job online or have any queries about the application process, please contact HR at fphs.hr@ucl.ac.uk
What we offer
As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:

• 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Immigration loan
• Relocation scheme for certain posts
• On-Site nursery
• On-site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service
• Discounted medical insurance

Visit our page to find out more.
Our commitment to Equality, Diversity and Inclusion
As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce. These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.
Available documents